Contents In this issue
News in numbers 6 The headlines and figures impacting the sector.
Design & construction 8 Dawn of a new era The departure lounge at London Gatwick’s North Terminal is undergoing a multimillion-pound redevelopment. As Rachel Bulford, London Gatwick’s retail developer, explains to Abi Millar, the aim is to improve navigability, instil a sense of place and cater to the diversity of passenger experiences. But could this just be the start of a much bigger wave of change?
Terminal operations 11 The better scan
In airports across the world, security lanes are increasingly likely to be outfitted with modern CT scanners rather than the X-ray machines that had been ubiquitous for decades. From efficiency to security, these new devices offer plenty of advantages, even if implementation isn’t always straightforward. Andrea Valentino talks to experts from across Europe to understand what effect the introduction of these CT scanners has had on both security wait times and the passenger experience – and consider some of the other innovations that could make the whole experience more enjoyable.
Future Airport /
www.futureairport.com
14 Automation... the answer to staff shortages eezeetags
Environment 16 Cutting carbon
Airports around the world are looking for ways to reduce carbon emissions, from reduced fees to airlines that use lower-emission aircraft to attempting to ban night flights and private jets. Martin Morris talks to Andrea Carroll, head of sustainability at daa, Denise Pronk, head of sustainability, Royal Schiphol Group; and Kevin O’Leary, COO, Highlands and Islands Airports Limited, to learn more about how airports are tackling their emissions.
Routes 20 Closed for business As the war in Ukraine continues, airlines have been forced to adapt strategies around the closure of Russian and Ukrainian airspace, which rendered many Asian routes financially unviable. Andrea Valentino speaks to John Grant of OAG Aviation and John Gradek of McGill University to learn why Nordic carriers have been especially hard-hit, how focusing on new routes can help mitigate these difficulties – and why ever-present challenges around slots and geopolitics mean operators won’t be able to rest easy anytime soon.
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Air traffic management 23 Managing chaos
The grounding of thousands of flights in the UK and across Europe in late summer – due to a UK airspace IT failure – caused chaos for days. However, some say that this was just the tip of the iceberg. Andrew Tunnicliffe speaks with Giancarlo Buono, the IATA’s European director for operations, safety and security, and Kirk Chang, professor of management and technology, University of East London, to hear why there’s much more at play than a simple glitch.
Airside operations 26 Take on the turnaround Automation and AI offer a host of potential benefits to the aviation industry, and two airports in the Netherlands are using this technology to help optimise their turnaround processes. Nicholas Kenny hears from Jeffrey Schäfer, process owner, aircraft turnaround at Royal Schiphol Group, and Eindhoven Airport’s Lennard Albarda, product owner, passenger & airport systems, and Frédérique Portheine, manager, operational excellence, to learn more.
29 Bridge the gap between planning and operations Transoft Solutions
30 Sustainability takes centre stage in aviation Vestergaard Company
Winter operations 32 Never snowed under For airports and operators facing some of the harshest winter climates known to man, preparing for the final months of the year is a considerable challenge. Nicholas Kenny speaks to Robert Paterson, airside operations manager, Aberdeen International Airport, and Thomas Toftevåg, head of section, airfield services, Avinor, to learn how their airports tackle extreme freezing temperatures and snowstorms, keeping their operations up and running even in the most challenging circumstances.
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