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Company insight Take TV systems for example – the new


Netflix-enabled solutions allow the guest to log in to their account as they do at home. However, this needs a connection between the system and the PMS to validate user identity. The TV system manufacturers |are not going to develop an interface for every different type of PMS – they rely on middleware providers to do this. Similarly, middleware can facilitate


the easy introduction of other new applications or changes to the existing line-up. The hotel can now react quickly to market trends and offer applicable, relevant solutions without having to wait many months for a new interface to be developed by the PMS provider.


Agility and flexibility Middleware brings agility and flexibility to the hotel’s set of applications being used, providing greater freedom of choice for solutions to be offered to their guests. Not only for applications used now, but additional ones required for the future, saving considerable amounts of money and effort.


A distributed middleware architecture. One final advantage for a distributed


middleware approach concerns hotel brands with multi-flag properties, something that is increasingly popular in today’s environment. Here, middleware enables each of the sub-hotels (which might well have their own PMS) to share the same central resources – such as telephone systems or Wi-Fi management systems, massively reducing the capital outlay and ongoing support costs. Middleware is the essential piece of


software for every hotel – the ‘oil in the machine’. Hoteliers should let the PMS do what it does best, but leave the connectivity to open, scalable software that brings savings and freedom of choice to every hotel – benefitting guests and hoteliers alike. ●


Go to the TigerTMS website or www.hmi-online.com to watch a short video about middleware.


www.tigertms.com


The Gold Standard in Middleware .... to this


10 Reasons to go from this ....


ACCOUNTING CALL IPTV BMS


MOBILE APPS


GUEST BYOD


PMS Centric Architecture  Cost - Licence charge for each interface


- Ongoing Support charges per interface


 Speed - Interfaces can take months to develop


 Risk - Everything relies on the tie-in to the PMS


Contact Us: Email: info@tigertms.com


PMS PBX PBX VOICEMAIL INTERNET


GUEST BYOD


 Scalability - Add and remove applications easily


- All applications connected to PMS


     


 Freedom - 000’s of ready built interfaces to choose from


 Cost - Lower entry and support costs


Headquarters – United Kingdom - Telephone:    Middle East and Africa - Telephone:    


Hotel Management International / www.hmi-online.com IPTV VOICEMAIL Distributed Architecture using Middleware  Speed - Fast deployment


– React quicker to consumer demands


- Reduce on-boarding time


 Optimise your business  Share resources across multiple PMS     Deliver improved guest services


Europe - Telephone:     North America - Telephone:    


39 PMS


POS


CALL ACCOUNTING


HSIA


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