Bust Out Of Service Fatigue!
than is expected, you may be bringing service fatigue on yourself. Be honest: Are you guilty of your own boundary break- downs? Are there honest conversations you can have to get those boundaries— and your energy levels—back on track?
Re-evaluate your boundaries today
and find where you can firm them up. You’ll soon see what a difference they make in boosting your energy and posi- tive attitude.
• Grant Yourself Rest - Who doesn’t love rest? While some have mastered the art of taking breaks, Americans tend to do things fast and multitask. We like the concept of rest, but the demands on our time often get in the way of our ability to truly take a break.
There are as many as seven types of rest, from physical and emotional to
creative and spiritual. The truth is, they’re all important, and giving ourselves the space to breathe when things get stressful is imperative. Rest can mean putting down your phone an hour early and reading a book instead, or using your shift break to do a brief silent meditation so you’re prepared to head back to work.
When you commit to the change, the
hardest part is already over. All it takes from there is digging in to bust out of service
fatigue once and for all! When we prioritize rest and start to
see it as doing good for ourselves, we are more energized to deliver customer service excellence.
When Do I Need To Address Service Fatigue? No surprises here: If you recognize the signs of service fatigue, now is the time to bust out of it! Start by identifying what’s causing the fatigue, then set aside time to plan for change, including both big and small steps to reinvigorate your team and return to delivering customer service excellence. When you commit to the change, the hardest part is already over. All it takes from there is digging in to bust out of service fatigue once and for all!
A Hall of Fame keynote speaker and author, Laurie Guest, CSP, CPAE, is an authority on customer service excellence. She blends real- life examples and proven action steps for improvement. She is the author of two books and is writing a third on the topic of service fatigue. To learn more or connect, visit www.
LaurieGuest.com.
74 September 2022 •
MiniStorageMessenger.com
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