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Look Who’s Talking While others may not be eager


to share the self-storage stage with newcomers, Lindsey is adamant that “a rising tide lifts all ships.” Obviously, increased competition will require brokers to “work harder,” but he notes that a few aspects of self-storage broker- age have improved throughout the decade, thus simplifying some of the legwork. For instance, as a result of newer technologies, such as virtual meetings and industry-specific data resources, “the level of communication is easier now” and brokers have “more access to information.”


Despite these advancements that have


streamlined brokerage, Lindsey points out that there is “an art” to the business that cannot be replaced with technology. “There’s a balancing of personalities,” he says, that needs to occur to close deals.


A personable broker has the ability to understand both parties in a transaction


and help them reach an amicable agree- ment. This is easier to accomplish by visiting the owner and the property; the more first- hand knowledge a broker has about a site and its owner, the better equipped they are to market the property to potential buyers on behalf of the seller(s).


Lindsey also mentions another more


recent shift in commercial real estate brokerage: Buyers want to get to know brokers better. With more investors enter- ing the space seemingly daily, it has become more important than ever for buyers to put their best foot forward with the brokerage community in order to highlight their capacity to successfully transact deals.


“It used to be the opposite,” he says,


reflecting on the effort required to establish rapport with buy-side clients. And he is grateful for the patience of his early clients as he worked out the kinks to make deals happen.


Certainly, the time he’s spent in


the industry has served him well, enabling him to better determine who would be interested in purchas- ing deals when they arise and secure high-caliber buyers for each transac- tion. This kind of knowledge cannot be acquired overnight, but Lindsey recommends good communication and industry-specific networking as key components for strengthening your list of prospects.


Indeed, his affiliations with various


self-storage associations, as well as the time he spent as a board member for the national Self Storage Associa- tion, have helped him build rapport with industry professionals and gain momentum in the sector.


Erica Shatzer is the editor of Mini-Storage Messenger, Self-Storage Now!, Self-Storage Canada, and MiniCo Publishing’s annual Self- Storage Almanac.


18 September 2022 • MiniStorageMessenger.com


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