OFFICER WELFARE TOUGH TIMES SUPPORT IN
Belinda Goodwin, PFEW Wellbeing Lead, talks about the important achievements of the Welfare Support Programme
The Welfare Support Programme (WSP) has been extended for another 12 months, thanks to its continued success over the last two years. The programme provides support and provisions to help members who may require a more specialist approach to situations they might be encountering. The services provided by the WSP include:
• Practical and mental support
• Clinical assessment and dedicated counselling
PFEW Wellbeing Lead, Belinda Goodwin, reflects on the progress of the programme: “We saw a peak in November 2022, with
“The last two years have been highly successful since Defence Medical Welfare Service became our service provider for the welfare support programme,” she says. “In a recent case, an officer
“We have seen more officers contacting us when they are under investigation, so more focus is needed on this area”
• Person-centred support (via telephone or face-to-face)
• Access to fully trained and accredited professionals
• Independent and confidential support. 30 | POLICE | FEBRUARY 2023
up to 42 new cases leading up to the Christmas period; this included a special constable, as they now have the ability to be referred, if appropriate, and they are a subscribing member to PFEW. This also included anonymous self-referrals from our Fed representatives, who, as we know, go the extra mile to support members while working in their full-time police officer role.
from the Met Police Service was at a critical level with work and personal life,” Goodwin recalls. “They tried to access the NHS, but unfortunately there was a long waiting time. Therefore,
I contacted the service manager, and we were able to get the officer support within 24 hours; the level of this service is second to none.” “The WSP triage system is comprehensive, which allows the service provider to identify what the needs of the member is,” she says. “It could be welfare or emotional support in the first instance up to clinical intervention.”
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