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Airport update I 31


TERMINAL 2: WHAT TO EXPECT The new terminal is at the heart of the airport’s “3 Phase Construction Project”, which will include a new passenger terminal, a passenger and cargo apron, as well as connecting transport facilities. To date, the airport has poured approximately 5 trillion won (US$4.4 billion) into the third phase project since 2009 – it’s getting no funding from the government – with a further 4 trillion won (US$3.5 billion) expected for additional expansion plans.


Once the second terminal is functioning, the airport plans to divide airlines across the terminals according to alliance. Star Alliance airlines will remain in Terminal 1, as will check-in desks for low-cost carriers flying from the Concourse. Skyteam member airlines – including flag carrier Korean Air, Air France, KLM and Delta Air Lines – will shift their operations over to the new terminal. Transport between the two main terminals will take the form of a shuttle, with roads


businesstraveller.com


directly to the second terminal also due to be opened. One of the key features will be a focus on leading information and communications technology (ICT), with modern systems such as automated passport control systems. “We’re utilising big data,” Chung says. “We need to have an intelligent system in order to run the airport more efficiently. In terms of the check-in process and immigration at departure and arrival, we have to make sure the passengers are distributed evenly to reduce congestion.” Meanwhile, from a consumer-focused standpoint, guide and cleaning robots have been going through test runs, and virtual and augmented reality experiences will be introduced in the transit regions of the new terminal. “What’s really at the core is the ‘Fourth Industrial Revolution’,” says Chung. “Utilising these technologies, we want to build an airport that is convenient, efficient and safe, and where passengers can be the owners of the airport.”


NOVEMBER 2017


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