The team at Volvo Penta invited members of the media out to Svalbard for the formal unveiling and first official voyage of the Kvitbjørn to determine whether or not they succeeded with both. Along the way, we were able to explore what such commitments and customizations can mean for others that are exploring their own hybrid opportunities and how new business models can change an entire way of doing business.
Oh, and we also found out that carrying a gun in Svalbard is not just recommended but mandatory due to the threat of polar bear attacks. Lessons on every level but none as relevant as the ones related to what this environment says about changes that are just around the corner for individuals and the maritime sector as a whole.
The world’s northernmost town
To say that Svalbard is like another world doesn’t convey the sense that the uninitiated get when flying over and then landing in a place that doesn’t just look cold but is literally frozen in the warmest of times. This Norwegian archipelago is only about 800 miles from the North Pole, which means temperatures well below freezing are normal in the winter months while the average summer water temperature is around 0°C. The largest settlement is Longyearbyen that has a population of just over 2,000 people, enabling it to become known as the world’s northernmost town.
That small number of human beings has allowed the native animal population to remain relatively stable, with signs warning of polar
bears being an especially stark reminder that this world still belongs to those animals. They’ve become a popular spot for tourists to take photos, although posing with such signs is just one of the many activities available to them.
That’s for good reason since the local economy is primarily geared towards tourism and scientific research. While year-round coal mining operations defined Longyearbyen in the early 20th century and continue to be the biggest industry on Svalbard, the last coal mine in operation is set to shut down in 2023. The future of the town is very much connected to the tourism industry but it’s a tricky needle to thread. Too much growth can ruin the appeal of such locations not to mention the settings themselves. In a place that’s as serene and untouched as Svalbard, finding that balance is essential.
Doing so is exactly what Hurtigruten Svalbard is prioritizing in the short and long-term. As a full-service provider of experiences that make Arctic dreams a reality, the organization offers everything from dog sledding to kayak paddling to ice caving to skiing expeditions. The Hurtigruten team knows better than anyone how such experiences can tax these same
landscapes though, an understanding of which drove their commitment to sustainable tourism. This ethos is designed to take into account the effect that tourism has on the current and future economic, social and environmental impacts of visitors.
“Our ambition is to be the most sustainable travel operator in the world,” said Henrik Lund, managing director of Hurtigruten Foundation. “That’s not the cheapest way of doing business, but it is the best way. It would have been easier for us to buy a regular boat but it wouldn’t have been the right thing to do. Our commitment to sustainability is engrained in everything we do which means it can’t just stay in a slide deck.”
Their commitment to sustainability partially drove initial conversations with the Volvo Penta team but considering the impact to the way they operate today was also a priority. Boat tour operators could see the sound of their engine caused the wildlife to scatter, preventing guides from being able to showcase the true wonders of Svalbard. The relative silence of the electric motor changes these experiences for the better, which was something that was front and center on the maiden voyage of the Kvitbjørn.
The Report • September 2022 • Issue 101 | 89
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