®
“Asia Pacific has pioneered a number of initiatives that we can now look back on as best practice.”
Kenji Calméjane, General Manager Travel Retail Asia Pacific, Shiseido Travel Retail
largely thanks to millennials’ inclination for sharing their ‘selfies’ on social media,” describes Jouguelet. “NARS Cosmetics, buoyed by the hugely successful
launch of Powermatte Lip Pigment last year, is banking on this accomplishment, from launching new lip products such as the Full Vinyl Lip Lacquer, creating engaging animations and revamping the counter design. We also have an exciting project for NARS launching in King Power Rangnam downtown.” The interplay of influencer marketing is drastically reshaping
the way brands – and their retail partners – approach sales. This is no less due to the reverberation effect across social
media that can determine success or failure. For brands, striking the right balance can be a tightrope, but risks invariably deliver rewards. “With influencers, brands have a certain degree of control
over what they say, which is always a positive trait,” according to Jouguelet. “Unlike celebrity endorsers who are simply the face of the brand message, influencers have an ongoing dialogue with their carefully established communities where they are regarded as ‘experts’, with their own distinct styles of content creation. “Recent studies have also shown that ‘non-celebrity’
endorsements can have a bigger impact on millennials, especially when they come from influencers whom they regard as peers – people who are more relatable and ‘like them’. “A great example of how we are working with influencers
to drive growth and raise awareness is our collaboration with Magic Yang, an influential Chinese fashion and lifestyle blogger for our ‘The Beauty of Thailand’ campaign last year. “Her presence resonated strongly with Chinese
travellers, who were the campaign’s target audience. Overall results were tremendous, with more than 71.8 million impressions generated online and direct sales
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