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In this article Sage Pay, a provider of innovative payment solutions, highlights the importance of having an effective omnichannel payments strategy in order to deliver a consistent brand experience and meet consumer demands.


By Seamus Smith chief executive of Sage Pay


according to the Sage Pay Payments Landscape report. Meanwhile, a fifth of those who had not integrated their offline and online channels said they were planning to do so in the next six months.


A


A CONSISTENT BRAND EXPERIENCE Mobile shopping is growing at nearly four times the rate of overall online spending in the UK, according to research by Ipsos, driving the need for businesses to adopt a mobile-first mindset. Some 76% of UK adults now own a smartphone according to Deloitte’s Mobile Consumer report and the proliferation of WiFi and 4G networks has increased the speed at which they can utilise the bandwidth available to them.


n omnichannel strategy for businesses has never been more vital when it comes to meeting customer expectations. Last year 43% of businesses said their online and offline channels were integrated,


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