The future of payments in the digital age


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adhering to PCI requirements, in order to stay secure and maintain consumer trust. The Second EU Payments Directive (PSD2) requires


that all payment service providers in the EU adopt ‘strong customer authentication’. Although the UK could potentially be out of the EU when PSD2 is due to be implemented in 2018, the directive requires authentication based on the use of two or more elements categorised as knowledge (something only the user knows), possession (something only the user possesses) and inherence (something the user is). These must be independent so that the breach of one does not compromise the reliability of the others, and designed in such a way as to protect the confidentiality of the authentication data. It all comes back to trust. Customers need to trust their merchants and merchants need to trust their payment


providers to help them with conversion. They need someone to make things simple for them. Optimising conversion depends on configurations that are adjusted according to verticals and geographies and for this, expertise, data and footprint are key. The selection of a suitable payment solution provider,


with the following future-proofed traits, has never been more essential and requires an approach that is based on the following qualities: • Ubiquitous & universal • Expertise & global footprint • Technology & trust • Security & intelligence


Payments organisations with these qualities will help to improve lives by driving the future of payments, the future of retail and the future of our global economies.


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