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GUEST EDITOR’S LETTER


Welcome to The Retail Bulletin’s Payments Innovation digital supplement, part of our regular series on the Future of Retail.


It is my pleasure to introduce you to this exciting guide to what is happening in the field of payments innovation. Never before have we seen so much change and opportunities in the world of retail payments. Payments innovation is happening everywhere you look and already delivering significant results for retailers.


Payment strategies are playing a key role in the transition to customer focused, omnichannel, mobile enabled retailing. They are driving up revenues, delivering customer service excellence, reducing basket abandonment rates, achieving cost savings and remain the critical last customer touch point.


In this publication we include original articles sourced from industry leaders representing the entire payments eco-system. We hear from international payments networks, payment services providers, industry associations, consultancies as well as the key solution providers. You will learn about the latest card and payment initiatives, the key players and technologies, innovative solutions and of course mobile payments.


There is something for all retailers in this publication. Enjoy the read and identify how your business can start benefiting.


Happy reading! Mark McMurtrie Guest Editor | mark.mcmurtrie@theretailbulletin.com


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