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24 DEBATE


No matter how well-prepared you think you are, and no matter


how much you think you know, you don’t. There’s always something


around the corner and you’re always learning. Don’t get complacent


Sarah Crossley – Burnley College


We’ve heard some key themes about losing some of the things around collaboration, meeting face-to-face and about innovation and culture.


Sarah Crossley


We’ve spent a lot of time  shifted focus and asked, ‘How can we make sure we’re not losing some of this and it


becomes really remote, online and just a one-way passage?’


We spent time with teams but we looked at, ‘What are we meeting for?’ We did sessions around the purpose of meetings and what ideas can   


  when people are in eight different rooms? We drew on tools like Google and Jam Board and looked how we could keep all that energy and activity 


We took the attitude that you can lean into what’s happening and take  practices, how we have to adapt them in the new world and, going forward, how we will continue to adapt them, not just reset once the normal world 


When it comes to myself, it is about continuing to be brave and experimental in an environment where it might be quite easy to play safe,   


Sharon McDonald – NWAA


From a membership engagement point, you have to look at how you engage your members in a new way. Straight from lockdown we started doing webinars, something we’d never done before. I quickly taught myself how to use Zoom and did the same remotely with the staff.


It is important the companies are kept up to date but we also need to understand what they are looking for in terms    furlough, we may see skills that we didn’t expect, go out of 


We’re going to be looking at skills and upskilling,  


   on everything that you say you will, so that you develop that trust that they have in you, and ensure you never, ever break 


Sharon McDonald


 collaboration and empathy with each other within the team is  making sure people don’t feel pressured because they’re not working nine 


We now have to stabilise, but we also have to


get ready for when the recovery does come


destination recovery tailored training and business solutions


talk to themis at burnley college 01282 733005 | THEMIS@BURNLEY.AC.UK


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