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Chairman: Noel Josephides Chief Executive: Mark Tanzer Media Relations Manager: Sean Tipton
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Editorial Director: Maria Pieri Editor: Jo Fletcher-Cross Assistant Editor: Farida Zeynalova Contributors: Stephanie Cavagnaro, Zane Henry, Glen Mutel, Josephine Price, Seamus McDermott, Pat Riddell, Amelia Duggan, Tamsin Wresell Editorial Assistant: Connor McGovern Sub Editors: Charlotte Wigram-Evans, Ben Murray, Lorraine Griff iths, Hannah Doherty, Chris Horton Art Director: Chris Hudson Lead designer: Lauren Gamp Designers: Dan Almeroth, Lauren Atkinson-Smith, Gabriella Finney, Philip Lay Project Manager, Events: Natalie Jackson Production Manager: Daniel Gregory Production Controllers: Maia Abrahams , Joaquim Pereira, Lisa Poston, Joanne Roberts, Anthony Wright Project Manager: Martin Brackenbury Media Sales Managers: David Bailey, Amanda Boughafa, Mark Salmon Head of Consumer: Danny Pegg Special Projects Consultant: Matthew Midworth Business Development Manager, India: Sinead McManus Chief Executive: Anthony Leyens Managing Director: Matthew Jackson Off ice Assistant: Taylah Brooke, Elizabeth Scott Financial Controller: Ryan McShaw Accounts manager: Siobhan Grover Credit Manager: Craig Chappell Accounts Assistant: Jana Abraham, Stefano Pica
JOSEPHIDES ABTA CHAIRMAN
NOEL
“The result of the election and its
impact on Brexit will be a hot topic for
debate at the Travel Matters conference”
LEADER Election promises
By the time you read this we'll be about to cast our votes in the general election. Prime Minister May is treating a positive result for her government as a mandate for its direction on Brexit. Whoever wins, it’s incredibly important that they take on board the priorities for the travel industry, which we’ve set out in our ‘Making a Success of Brexit for Travel and Tourism’ report. I know that the result of the election and its impact on Brexit will be a hot topic for debate at the ABTA Travel Mat ers conference later this month, where I’ll be speaking with, among others, the CEO of Thomas Cook Group, Peter Frankhauser, plus journalist and broadcaster Andrew Pierce, whose idiosyncratic and informed insights into the political landscape will be fascinating to hear.
United approach
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Printed in the UK. ABTA Magazine & Supplements are published by APL Media Limited. Their entire contents are protected by copyright 2017 and all rights are reserved. Reproduction without prior permission is forbidden. Every care is taken in compiling the contents of the magazine, but the publishers assume no responsibility in the effect arising therefrom. The views expressed are not necessarily those of the publisher or ABTA. Readers are advised to seek professional advice before acting on any information which is contained in the magazine.
It would be fair to say that April wasn’t a good month for United Airlines. Only time will tell just how signifi cant the damage to its reputation and business will be following its ill-judged decision to manhandle a passenger off one of its fl ights. United may argue, as it did initially, that the gentleman overreacted and that its staff only acted the way they did to get emergency fl ight crew to a destination — to prevent a whole plane load of passengers being inconvenienced. But in this age of social media and smart phones — and traditional media increasingly looking to these same sources for stories, all of us need to consider how our actions might be interpreted. Otherwise it can be frightening just how quickly a situation can spiral out of control.
countrybycountry.com | ABTA Magazine 9
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