PROFESSIONAL DEVELOPMENT


handling it expertly and fairly. Here are some ways you can attain that reputation yourself:


• Make sure there’s a good reason for every rule you enforce. If the reason for a rule isn’t obvious, be sure to explain it to everyone who might be involved.


• Eliminate or avoid unnecessary rules wherever you can.


• Review departmental policy from time to time to see if all of the rules are still needed.


• Ask for the help of your people when formulating new rules.


• Never adopt a rule simply to show your rank or authority.


• Before disciplining, always give an individual an opportunity to tell you his or her side of the story.


• Consider and study your company’s labor agreement before taking disciplinary action with a member of the union.


• When imposing discipline, be careful to give fair and equal treatment to all.


• View discipline primarily as a training function.


J.D. McHenry has been involved in numerous aviation maintenance and fl ight operation programs for more than 38 years. He


holds an A&P and an IA. He is a pilot who holds a doctorate in business management. Global Jet Services is the leader in on-site maintenance training providing high quality, fl exibility and cost eff ectiveness. Maintenance customers are its No. 1 priority. Both J.D.’s and Global Jet Services’ goal is to lead the way in aviation maintenance training standards.


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