TśËƂĺĨŭŨĒĺİǝ)ŭśĺŘóËİ S¡bbGTǝƤƢƤƤ
Industry leaders dissected opportunities and challenges in the sector at annual forum in May. Lee Hayhurst reports
Travel tech suppliers shifting ŨĺǝįĺśóǝƜóƈĒæĨóƺǝįĺíóśİƺǝ çĨĺŭíǑæËšóíǝGTǝĒİĈśËšŨśŭçŨŭśóǝ face a triple whammy of ŨóçďİĺĨĺĉĒçËĨƺǝƛİËİçĒËĨǝËİíǝ GTǝŨËĨóİŨǝçďËĨĨóİĉóšƿ Speaking in a session on the
cóŨƜĒƈĒšËŨĒĺİǝĺĈǝTśËƂóĨƺǝSŨŭËśŨǝ ĺŨŨóśóĨĨƺǝçďĒóĈǝĺŘóśËŨĒİĉǝĺƗçóśǝ
ĺĈǝTśËƂóĨŨóĥƺǝŘśóíĒçŨóíǝŨóçďǝ ËíƂËİçóšǝƃĒĨĨǝĈŭśŨďóśǝŨďóǝšďĒĈŨǝ ŨĺƃËśíšǝËǞǘšŭæšçśĒæóśǝ óçĺİĺįƉǙƿǝDóǝƃËśİóíǝŨďóǝ çďËİĉóšǝśóŚŭĒśóíǝŨĺǝËíĺŘŨǝŨďóǝ İóçóššËśƉǝšƉšŨóįšǝšďĺŭĨíǝİĺŨǝ æóǝËǝǘçĺśŘĺśËŨóǝæĺƈǑŨĒçĥĒİĉǙǝ óƈóśçĒšóǝæŭŨǝíóįËİíóíǝËǝ
çĺįįĒŨįóİŨǝŨĺǝíĒšśŭŘŨǝƉĺŭśǝ ĺƃİǝæŭšĒİóššƿ
S¡ S RGPTGlcǝ) lclb¾ DóǝšËĒíǝĢŭšŨǝËšǝçĺİšŭįóśšǝËśóǝ
ŭšóíǝŨĺǝóİĉËĉĒİĉǝƃĒŨďǝæśËİíšǝ ĺİǝËǝšŭæšçśĒŘŨĒĺİǝæËšĒšƺǝšŭçďǝ ËšǝšŨśóËįĒİĉǝçĺİŨóİŨǝĈśĺįǝ cóŨƜĒƈƺǝšĺǝŨĺĺǝƃĺŭĨíǝŨďĒšǝ æóçĺįóǝįĺśóǝçĺįįĺİǝĒİǝŨďóǝ
Ƥ ǝšóçŨĺśƿ ǘZóŨǛšǝİĺŨǝŘśóŨóİíǝĒŨǛšǝËǝİóƃǝ
ŨďĒİĉƺǝæŭŨǝĺƂóśǝŨďóǝĨËšŨǝƣƢǝ ƉóËśšǝĒŨǛšǝśóËĨĨƉǝŘóśƂËíóíǝ įËİƉǝĒİíŭšŨśĒóšǝĒŨǛšǝİĺŨǝ
ŨĺŭçďóíǝæóĈĺśóƺǙǝďóǝšËĒíƿ ǘGŨǛšǝİĺŨǝĢŭšŨǝËǝİóƃǝƃËƉǝĺĈǝ
ŨËĥĒİĉǝŘËƉįóİŨƿǝGŨǛšǝËǝįŭçďǝ įĺśóǝĈŭİíËįóİŨËĨǝçďËİĉóǝĒİǝ
ŨďóǝƃËƉǝƃóǝƃĺśĥǝËİíǝĺŘóśËŨóƿ ǘTďóǝĺĨíǝįĺíóĨƺǝŨďóǝŘśĺíŭçŨǝ
PËİóĨĨĒšŨšƺǝĈśĺįǝĨóĈŨƹǝSŨŭËśŨǝ ĺŨŨóśóĨĨƺǝTĺİƉǝ¸ďóæĨóǝ ËİíǝVËóǝDĺŘĥĒİšƺǝƃĒŨďǝįĺíóśËŨĺśǝZóóǝDËƉďŭśšŨ
óçĺİĺįƉǝįĺíóĨƺǝĒšǝƃďóśóǝ óİĉËĉóįóİŨǝƃĒŨďǝŨďóǝ çĺİšŭįóśǝĒšǝŭİíóśšŨËİíĒİĉǝ ƃďËŨǝŘśĺíŭçŨǝŨďóƉǝƃËİŨƺǝ æŭĒĨíĒİĉǝĒŨƺǝšóĨĨĒİĉǝĒŨǝŨĺǝŨďóįǝ
ËİíǝšďĒŘŘĒİĉǝĒŨƿǞ ǘ
ŨǝŨďËŨǝŘĺĒİŨƺǝŨďóǝ
óİĉËĉóįóİŨǝƃĒŨďǝŨďóǝçŭšŨĺįóśǝ ĥĒİíǝĺĈǝšŨĺŘšƿǝ¾ĺŭǝíĺİǛŨǝśóËĨĨƉǝ ƃËİŨǝŨĺǝæóǝďóËśĒİĉǝĈśĺįǝŨďóįǝ æóçËŭšóǝĒŨǛšǝŘśĺæËæĨƉǝæóçËŭšóǝ
ŨďóƉǛƂóǝĉĺŨǝËǝŘśĺæĨóįƿ ǘTďóǝšŭæšçśĒŘŨĒĺİǝóçĺİĺįƉǝ
įĺíóĨǝŘŭŨšǝŨďóǝçĺİšŭįóśǝËŨǝ ŨďóǝďóËśŨǝËİíǝĒŨǝĨóİĉŨďóİšǝËİíǝ šŨśóİĉŨďóİšǝŨďóǝóİĉËĉóįóİŨǝ æóŨƃóóİǝŨďóǝçĺİšŭįóśǝËİíǝ
ŨďóǝçĺśŘĺśËŨĒĺİƿ ǘTďóśóǛšǝšŨĒĨĨǝËǝŘśĺíŭçŨǝ
ŨďóśóƺǞËİíǝĒŨǝšŨĒĨĨǝďËšǝŨĺǝæóǝ ĉĺĺíƺǝæŭŨǝŨďóǝƃËƉǝŨďËŨǝŨďóǝ
çĺİšŭįóśǝóİĉËĉóšǝƃĒŨďǝŨďËŨǝĒšǝ ĺİĉĺĒİĉǝËİíǝšŭšŨËĒİóíǝËİíǝĒŨǛšǝ ŨƃĺǑƃËƉǞËšǝƃóĨĨƿǙ
ĺŨŨóśóĨĨǝĒíóİŨĒƛóíǝŨďśóóǝ
ŘĺŨóİŨĒËĨǝæËśśĒóśšǝŨĺǝËíĺŘŨĒİĉǝ İóƃǝŨóçďƹǝŨďóǝİóóíǝŨĺǝ śóǑóİĉĒİóóśǝçĺśóǝšƉšŨóįšDŽǝ ËİǞĒİĒŨĒËĨǝďĒŨǝŨĺǝśóƂóİŭóšǝ
íŭśĒİĉǞŨśËİšĒŨĒĺİDŽǝËİíǝ íĒƗçŭĨŨƉǝśóçśŭĒŨĒİĉƿ
Zl¡#ǝ )c)=GTS
ǘGǛįǝËǝďŭĉóǝŘśĺŘĺİóİŨǝĺĈǝŨďóǝ çĨĺŭíǝËİíǝƃďËŨǝĒŨǝçËİǝíĺƺǙǝďóǝ šËĒíƿǝǘ ŭŨǝŨďóśóǛšǝËǝśóËĨǝ íĒƖóśóİçóǝæóŨƃóóİǝæóĒİĉǝĺİǝ ŨďóǝçĨĺŭíǝËİíǝæóĒİĉǝçĨĺŭíǝ İËŨĒƂóƿǝTďóǝĨĒĥóšǝĺĈǝcóŨƜĒƈǝËİíǝ SŘĺŨĒĈƉǝƃóśóǝæŭĒĨŨǝçĨĺŭíǝ İËŨĒƂóĨƉƺǝƃĒŨďǝçĨĺŭíǝçĺįŘĺİóİŨšƺǝ ĈśĺįǝŨďóǝĉśĺŭİíǝŭŘƿǝTďóƉǝ ďËƂóİǛŨǝæŭĒĨŨǝŨďóįǝĺŭŨšĒíóǝŨďóǝ çĨĺŭíǝËİíǝįĺƂóíǝŨďóįǝĒİƿǙ DËƂĒİĉǝËĨśóËíƉǝįĒĉśËŨóíǝ
ŨĺǞŨďóǝçĨĺŭíƺǝTśËƂóĨŨóĥǝďËšǝ óįæËśĥóíǝĺİǝËǝçĨĺŭíǑśóæŭĒĨíǝ ŘśĺĢóçŨǝËİíǝ ĺŨŨóśóĨĨǝšËĒíǝĒŨǝ
‘BEWARE NEW ENTRANTS’
TśËƂóĨǝæśËİíšǝƃóśóǝƃËśİóíǝŨĺǝƃĺśśƉǝĨóššǝËæĺŭŨǝóƈĒšŨĒİĉǝçĺįŘóŨĒŨĺśšǝ ĒİǝŨďóǝšóçŨĺśǝËİíǝįĺśóǝËæĺŭŨǝŘĺŨóİŨĒËĨǝİóƃǝóİŨśËİŨšƿ SŘóËĥóśšǝËĉśóóíǝóįóśĉĒİĉǝŨóçďǝĨĒĥóǝçĨĺŭíǝƃĒĨĨǝóİËæĨóǝİóƃǝ
æŭšĒİóššǝįĺíóĨšƺǝšŭçďǝËšǝšŭæšçśĒŘŨĒĺİǝŨśËƂóĨƺǝËİíǝóƈĒšŨĒİĉǝæŭšĒİóššóšǝ ĺŭĉďŨǝŨĺǝæóǝËƃËśóǝĺĈǝİóƃǝçĺįŘóŨĒŨĺśšǝŨËĥĒİĉǝËíƂËİŨËĉóǝĺĈǝĒŨƿ TĺİƉǝ¸ďóæĨóƺǝçďĒóĈǝóƈóçŭŨĒƂóǝĺĈǝśóƂĒóƃšǝËİíǝçŭšŨĺįóśǝĈóóíæËçĥǝ
ŘĨËŨĈĺśįǝ=óóĈĺƺǝšËĒíǝƛśįšǝįŭšŨǝŭšóǝŨóçďİĺĨĺĉƉǝŨĺǝĨĒšŨóİǝŨĺǝŨďóĒśǝ çŭšŨĺįóśšǝËİíǝśóËçŨǝŨĺǝƃďËŨǝŨďóƉǝËśóǝŨóĨĨĒİĉǝŨďóįƿǝDóǝƃËśİóíǝŨďóƉǝ çĺŭĨíǝĨĺšóǝĺŭŨǝŨĺǝçĺįŘóŨĒŨĺśšǝóİŨóśĒİĉǝŨśËƂóĨǝĈśĺįǝĺŨďóśǝšóçŨĺśšƺǝšŭçďǝ
ËšǝƛİŨóçďƺǝŨďËŨǝËśóǝæóŨŨóśǝËŨǝŘśĒĺśĒŨĒšĒİĉǝíĺĒİĉǝŨďËŨƿ ǘGǛįǝƂóśƉǝĈĺİíǝĺĈǝŨďóǝŨśËƂóĨǝšóçŨĺśǝæóçËŭšóǝGǝďËƂóǝšŘóİŨǝšĺǝĨĺİĉǝĒİǝ ĒŨƺǝšĺǝGǝíĺİǛŨǝƃËİŨǝŨĺǝæóǝĺƂóśĨƉǝçśĒŨĒçËĨƺǝæŭŨǝšËíĨƉǝĺŨďóśǝšóçŨĺśšǝËśóǝ
ĨĒšŨóİĒİĉǝŨĺǝŨďóĒśǝçŭšŨĺįóśšǝįĺśóǝóƖóçŨĒƂóĨƉƺǙǝďóǝšËĒíƿǞ ǘTďóśóǛšǝËǝśĒšĥǝĺŨďóśǝóİŨśËİŨšǝíóçĒíóǝŨďóƉǝƃËİŨǝšĺįóǝĺĈǝŨďóǝ
6 — OCTOBER 2022 —
TRAVOLUTION.CO.UK
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