2019 AND FORECAST FOR 2020


Chart 3: SPENDING ON TECH CATEGORIES BY TRAVEL SECTOR, 2019


£300m


PASSENGER WATER


£250m £200m £150m £100m


TRAVEL AGENTS


£50m TOUR OPERATORS £0 Hardware Software


Computer Services


Telecom Services


Telecom and IT Staff


PASSENGER AIR


50-99: £102.8m


Chart 5: TOTAL IT SPEND IN TRAVEL BY SIZE OF COMPANY, 2019


1-9 employees: £95.9m


10-49: £123.1m


HOTELS


1000+ £1,055.9m


100-999 £552.1m


Chart 4: PREDICTED SPEND BY TYPE OF IT IN 2020


£100m £200m £300m £400m £500m £600m £700m £800m


£0 0% Hardware Software


Computer Services


-8% -10% -13%


Telecom Services


-4% IT & Telecoms Staff


-9% -6% -3%


-12% -15%


Chart 6: TOTAL SPEND ON IT CATEGORIES BY SIZE OF ENTERPRISE, 2019


£500m


£400m


£300m


£200m


£100m


£0 1-9 10-49 50-99 100-999 1000+ IT AND HARDWARE SOFTWARE


COMPUTER SERVICES


TELECOMS SERVICES


TELECOMS STAFF


TRAVOLUTION.CO.UK — FEBRUARY 2020 — 27


% CHANGE


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