IT SPENDING IN TRAVEL, 2019 -31%


4%


TRANSPORT IT SPEND


WATER


REDUCTION IN 2019


Chart 1: TOTAL IT SPEND BY TRAVEL SECTOR, 2019


£100m £200m £300m £400m £500m £600m £700m £800m


£0


Passenger Water


Transport -31% TOTAL IT SPEND IN 2020


£100m £200m £300m £400m £500m £600m £700m


£0


Passenger Water


Transport


Passenger Air


Transport Hotels


Travel Agents


Tour Operators -5% -18% -21% 18%


12% 15%


0% 3% 6% 9%


-18%


PREDICTED FALL IN IT SPEND BY


TRAVEL AGENTS IN 2020


£165m


AMOUNT SPENT IN IT BY TOUR OPERATORS IN 2019


Chart 3: PREDICTED


Passenger Air


Transport Hotels


Travel Agents


Tour Operators 15% £15,000


SPEND IN TRAVEL (5% FOR ALL UK INDUSTRIES)


INCREASE IN IT


Chart 2: TOTAL IT SPEND PER EMPLOYEE, 2019


12%


£12,000


9%


£9,000


6%


£6,000 3%


£3,000 0%


£0


Passenger Water


Transport


Passenger Air


Transport


Hotels


Travel Agents


Tour Operators


All UK Industries


TRAVOLUTION.CO.UK — FEBRUARY 2020 — 25


% CHANGE % CHANGE


ALL GRAPHICS: EMMA WINTON


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