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INNOVATION REPORT 2020


21% predicted drop are Travel Agents (-18%) and Tour Operators (-5%) (Chart 3, page 25). /RRNLQJ DW WKH GDWD E\ VL]H RI UP DV


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Software spend predicted for 2020 (Chart 4, page 27) GRHV DSSHDU WR VLJQDO WKH HQG RI D VXVWDLQHG SHULRG RI JURZWK LQ WUDYHOȇV VHFRQG ODUJHVW DUHD RI ,7 spend behind Computer Services. ,Q WKH QH[W VHFWLRQV RI WKLV UHSRUW ZH WDNH D FORVHU ORRN DW NH\ WUHQGV LQ WUDYHO ,7 VSHQG DQG WKH


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➢ 32%


SPEND IN AIR TRANSPORT


INCREASE IN HARDWARE


£956m


FORECAST FOR THE LARGEST


IT SPEND


TRAVEL FIRMS IN 2020


-13%


SOFTWARE SPEND IN TRAVEL IN 2020


DECREASE IN PREDICTED £59.1bn


IT & TELECOM STAFF


£17.2bn TELECOM SERVICES


14%


TRAVEL SPEND ON HARDWARE IN 2019


INCREASE IN IT TRAVEL SPEND 20


Chart 1: TOTAL IT SPEND IN TRAVEL IN 2019 BY TECH CATEGORY


£686m


TRAVEL SPEND ON COMPUTER SERVICES IN 2019


IT & TELECOM STAFF £322.2m


SOFTWARE £480.4m


TELECOM SERVICES £333.8m


HARDWARE £107.1m


COMPUTER SERVICES £686.5m


Chart 2: TOTAL IT SPEND ACROSS ALL UK INDUSTRIES IN 2019 BY TECH CATEGORY


£14.3bn HARDWARE


£38.3bn SOFTWARE


£46.6bn COMPUTER SERVICES


26 — FEBRUARY 2020 — TRAVOLUTION.CO.UK


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