INNOVATION REPORT 2020
21% predicted drop are Travel Agents (-18%) and Tour Operators (-5%) (Chart 3, page 25). /RRNLQJ DW WKH GDWD E\ VL]H RI UP DV
PHDVXUHG E\ HPSOR\HH QXPEHUV RQO\ those with 50-99 SHRSOH RQ WKH SD\UROO are forecast to increase their spend in 2020. 7KH ELJ GHFOLQH ZLOO FRPH DPRQJ WKH VHFWRUȇV ELJJHVW HPSOR\HUV SOXV VWDII WKDW VSHQG LQ H[FHVV RI
KDOI RI WUDYHOȇV RYHUDOO DQQXDO ,7 EXGJHWV 7KHVH UPV ZLOO UHGXFH VSHQG E\ :KDW LV WKH WUDYHO WHFKQRORJ\ VHFWRU
WR PDNH RI WKHVH JXUHV" )LUVW LW VKRXOG EH QRWHG WKDW
JRYHUQPHQW GDWD LV FRQVWDQWO\ EHLQJ XSGDWHG DQG IRUHFDVWV DQG HYHQ VRPH RI RXU KLVWRULF GDWD LV VXEMHFW WR UHYLHZ DV DQG ZKHQ QHZ GDWD EHFRPHV DYDLODEOH 6HFRQG WKH FXUUHQW DQDO\VLV ZLOO
UHHFW WKH RQJRLQJ XQFHUWDLQW\ VXUURXQGLQJ %UH[LW LQ
ZKHQ WKH 8.
PLVVHG WKUHH GHDGOLQHV WR OHDYH WKH (8 6LQFH 'HFHPEHUȇV JHQHUDO HOHFWLRQ
WKHUH KDV EHHQ D QRWDEOH XSWXUQ LQ EXVLQHVV FRQGHQFH UHHFWHG LQ PDQ\ FRPSDQLHVȇ WUDGLQJ XSGDWHV DQG WKLV PD\ KDYH VLJQLFDQWO\ FKDQJHG WKH RXWORRN )LQDOO\ RXU JXUHV DUH VLJQLFDQWO\
VNHZHG E\ WKH WUDYHO VHFWRUȇV ELJJHVW UPV PHDQLQJ WKH ORVV RI RQH RI WKRVH ZKLOH RIIHULQJ RSSRUWXQLWLHV WR RWKHUV LV ERXQG WR KDYH D PDMRU LPSDFW %HORZ WKHVH IHZ WUDYHO JLDQWV DUH D
SOHWKRUD RI FRPSDQLHV SDUWLFXODUO\ LQ WKH Travel Agent sector (page 32), which are
KHDY\ ,7 VSHQGHUV ,W LV LQ WKLV YLEUDQW VHFWRU DORQJ ZLWK Tour Operators, that ZH KDYH VHHQ WKH HQJLQH URRP RI JURZWK
LQ GHPDQG IRU Software and Computer Services LQ RXU DQQXDO DQDO\VLV +RZHYHU WKH UHGXFWLRQ LQ
Software spend predicted for 2020 (Chart 4, page 27) GRHV DSSHDU WR VLJQDO WKH HQG RI D VXVWDLQHG SHULRG RI JURZWK LQ WUDYHOȇV VHFRQG ODUJHVW DUHD RI ,7 spend behind Computer Services. ,Q WKH QH[W VHFWLRQV RI WKLV UHSRUW ZH WDNH D FORVHU ORRN DW NH\ WUHQGV LQ WUDYHO ,7 VSHQG DQG WKH
\HDU WUHQGV
LQ RXU GDWD DQG DVN ZKDW WKH\ VD\ DERXW WKH FRPLQJ GHFDGH
➢ 32%
SPEND IN AIR TRANSPORT
INCREASE IN HARDWARE
£956m
FORECAST FOR THE LARGEST
IT SPEND
TRAVEL FIRMS IN 2020
-13%
SOFTWARE SPEND IN TRAVEL IN 2020
DECREASE IN PREDICTED £59.1bn
IT & TELECOM STAFF
£17.2bn TELECOM SERVICES
14%
TRAVEL SPEND ON HARDWARE IN 2019
INCREASE IN IT TRAVEL SPEND 20
Chart 1: TOTAL IT SPEND IN TRAVEL IN 2019 BY TECH CATEGORY
£686m
TRAVEL SPEND ON COMPUTER SERVICES IN 2019
IT & TELECOM STAFF £322.2m
SOFTWARE £480.4m
TELECOM SERVICES £333.8m
HARDWARE £107.1m
COMPUTER SERVICES £686.5m
Chart 2: TOTAL IT SPEND ACROSS ALL UK INDUSTRIES IN 2019 BY TECH CATEGORY
£14.3bn HARDWARE
£38.3bn SOFTWARE
£46.6bn COMPUTER SERVICES
26 — FEBRUARY 2020 —
TRAVOLUTION.CO.UK
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44