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Hospitality ‘We make it simple for agencies’


the IT landscape. The technology [in the sector] is highly fragmented and outdated. Many property management systems are 30-40 years old. Personalisation is some years away.” Yet it is coming. Schmidt notes: “We have


a partnership with InterContinental Hotels Group (IHG) to build a next-generation guest reservations system.” This ties in with the drive by hotels “to


strengthen their distribution strategy”. He says: “Hotels love Amadeus because of the type of traveller we bring and the type of product we sell. They make a high margin with us.” The Amadeus hospitality business


was bolstered by the acquisition of hotels technology and data services provider


TravelClick for $1.52 billion in October 2018. Schmidt says: “TravelClick’s HQ is in New


ITALY offers the most hotel and holiday-let beds in


Europe. France dominates the campsite offering (Figure 45)


York, but it has a strong footprint in Europe. It provides marketing and data services to [mid-sized and independent] hotels. Its business lines are complementary to what we do.” He adds: “Amadeus started with air distribution, diversified into airline IT systems, then into airport management systems. We are doing the same with hotels. We started with hotel bookings. We provide more and more IT systems for hotels. Many Las Vegas casino hotels use Amadeus systems now – staff organisation systems, meetings and incentive systems. “Our vision is to be the world’s leading hospitality IT solutions business provider.”


HOTEL BEDS (000s) 1,306 1,847 2,260


1,940 1,950*


615 822 354 363** 933** 0


*2016 **2017


500 1,000 1,500 2,000 2,500 % of EU/UK hotel beds 2.5%


France Germany Italy Spain UK


Austria Greece Poland Portugal Turkey


Other 19%


6% 4% 2.5% 9% 14%


HOTEL BEDS 14%


13.9m EU/UK


13% 16%


France Germany Italy Spain UK


Austria Croatia Greece


Netherlands Poland


3% 5%


5.5% 5%


9%


SHORT-LET BEDS


7.85m EU/UK


8% 11% 0 438 367 400 *2016 500 1,000 1,500 2,000 % of EU/UK holiday & short-let beds


Other 11%


12% 9% 21.5%


France Germany Italy Spain UK


Austria Croatia


Netherlands Portugal Sweden


2% Source: Eurostat 189** 480** 218 684 880 612*


212 262


745


*2016 **2017


0 500 1,000 1,500 2,000 2,500 3,000 % of EU/UK camping/caravan places 2% 5% 2.5% 7.4% 14%


CARAVAN PARK PLACES


9.9m EU/UK CAMPING &


8% 12% 28%


Other 10%


732 1,695 779 1,381*


FIGURE 45: BEDS, BY TYPE & DESTINATION, 2018 HOLIDAY/SHORT-LET BEDS (000s)


981 895 1,152


CAMPING/CARAVAN PARK PLACES (000s)


2,825


9%


28 | Travel Weekly Europe Report 2019


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