Hospitality ‘We make it simple for agencies’
the IT landscape. The technology [in the sector] is highly fragmented and outdated. Many property management systems are 30-40 years old. Personalisation is some years away.” Yet it is coming. Schmidt notes: “We have
a partnership with InterContinental Hotels Group (IHG) to build a next-generation guest reservations system.” This ties in with the drive by hotels “to
strengthen their distribution strategy”. He says: “Hotels love Amadeus because of the type of traveller we bring and the type of product we sell. They make a high margin with us.” The Amadeus hospitality business
was bolstered by the acquisition of hotels technology and data services provider
TravelClick for $1.52 billion in October 2018. Schmidt says: “TravelClick’s HQ is in New
ITALY offers the most hotel and holiday-let beds in
Europe. France dominates the campsite offering (Figure 45)
York, but it has a strong footprint in Europe. It provides marketing and data services to [mid-sized and independent] hotels. Its business lines are complementary to what we do.” He adds: “Amadeus started with air distribution, diversified into airline IT systems, then into airport management systems. We are doing the same with hotels. We started with hotel bookings. We provide more and more IT systems for hotels. Many Las Vegas casino hotels use Amadeus systems now – staff organisation systems, meetings and incentive systems. “Our vision is to be the world’s leading hospitality IT solutions business provider.”
HOTEL BEDS (000s) 1,306 1,847 2,260
1,940 1,950*
615 822 354 363** 933** 0
*2016 **2017
500 1,000 1,500 2,000 2,500 % of EU/UK hotel beds 2.5%
France Germany Italy Spain UK
Austria Greece Poland Portugal Turkey
Other 19%
6% 4% 2.5% 9% 14%
HOTEL BEDS 14%
13.9m EU/UK
13% 16%
France Germany Italy Spain UK
Austria Croatia Greece
Netherlands Poland
3% 5%
5.5% 5%
9%
SHORT-LET BEDS
7.85m EU/UK
8% 11% 0 438 367 400 *2016 500 1,000 1,500 2,000 % of EU/UK holiday & short-let beds
Other 11%
12% 9% 21.5%
France Germany Italy Spain UK
Austria Croatia
Netherlands Portugal Sweden
2% Source: Eurostat 189** 480** 218 684 880 612*
212 262
745
*2016 **2017
0 500 1,000 1,500 2,000 2,500 3,000 % of EU/UK camping/caravan places 2% 5% 2.5% 7.4% 14%
CARAVAN PARK PLACES
9.9m EU/UK CAMPING &
8% 12% 28%
Other 10%
732 1,695 779 1,381*
FIGURE 45: BEDS, BY TYPE & DESTINATION, 2018 HOLIDAY/SHORT-LET BEDS (000s)
981 895 1,152
CAMPING/CARAVAN PARK PLACES (000s)
2,825
9%
28 | Travel Weekly Europe Report 2019
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52