The countdown is on to the best night in travel – and it’s time to have your say


It’s easy to complain when something goes wrong – you’re the first to hear if a customer’s transfer doesn’t arrive or the room isn’t quite to their liking, and the first on the phone if a tour operator makes a change to one of your bookings – but we don’t always take the time to say ‘thank you’ when things go to plan.


Well now’s your chance. The


Globe Travel Awards are all about rewarding the companies that make an effort to win your business, take time to answer your questions and make sure your customers come home happy and ready to book with you again. They don’t just take your business,


they make your business, by working closely with you to ensure you and your team have the most up-to-date product knowledge, the most helpful reservations team on the phone, and the most enthusiastic business development managers on your doorstep. It’s the perfect example of how an industry can work together to everyone’s benefit, ensuring every stage of your customer’s journey is as stress-free as it can be. That’s exactly why we asked you to nominate your favourite suppliers in a host of categories – from tour operator to tourist board, attraction to airline, consolidator to cruise line – so you could tell us which suppliers are going out of their way to win your business.


°


A WORD FROM OUR SPONSORS


“Cosmos is thrilled to be sponsoring the Globe Travel Awards 2020, and the celebrity host for the third consecutive year. Cosmos and Globus offer more touring holidays in North America and Europe than any other operator, and our UK travel agent partners help us achieve that. The Globes is one of our favourite nights of the year, and we can’t wait to share the evening with many of you.” Janet Parton, UK sales director, Cosmos


“Carnival Cruise Line is excited to be sponsoring the Globes, which celebrate everything good about this industry. And that’s not all we’re celebrating. For the first time ever, Carnival will have three ships in Europe for the summer season including Mardi Gras, which will feature the first-ever rollercoaster at sea. Iain Baillie, vice-president international sales, Carnival Cruise Line


travelweekly.co.uk


November 2019 7


.


G


L


R


O


B


E


W


T


R


EVERY VOTE


COUNTS!


A


E


V


L


A


A


D


S


C


O


.


PICTURES: STEVE DUNLOP


U


K


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76