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INSIDE THIS


WEEK Contents


NEWS Hot Stories


Industry tips aircraft to fly post-Brexit; Cassie’s family plans charity fundraiser; Ken Garrity takes on mayoral position; Agent to speak at accessibility summit; Specialist Journeys enlists trade’s help


WIN!


Round-up Laverick joins HF; Disney Magic runners 08 Wu launch; Franklin to join Hotelplan


Win a trip to Australia with Qantas and Tourism Australia page 44


Northern Ball 80s v 90s: Six-page picture special


Talk Back BA, TripAdvisor, Heathrow, Sinitta


NEWS YOU CAN USE Product Travel 2, Silversea, Disneyland 23 Destination Pacific Asia Travel Mart, NZ 24 Hotel Agents Connect, Bahia Principe


Operator G Adventures, Railbookers The US Vacations to America


29 31


36


FRONTLINE Comment Miles Morgan: cruise challenge 38


A Day With… Miss Ellies Travel, Urmston 40 Mystery Shopper Ely, Cambridgeshire


48


DESTINATIONS The US Nashville: Discover a different side


FRONT COVER Michele Kirkbride, Hays Travel; Kelly Hill, The Travel House; Jennifer Lynch, ArrangeMY Escape; and David Ward, Pennine Travel


PHOTO: STEVE DUNLOP


Spain & Portugal Canary Islands: Beyond the beach


BUSINESS Round-up UNWTO, Norwegian, Qatar


Lucy Huxley Editor-in-chief @Lucy_Huxley


50


Mountains: Peaks of interest across US 57 Philadelphia: History, markets, cool hotels 63


68 Torres Vedras: Rural add-on near Lisbon 76 27 Sep 86 Back page Ship gets in shape for Abta 88 WHAT


LUCY DID THISWEEK


1


2 3


Hosted leading travel PRs in our refurbished offices, at an event to update them on all things Travel Weekly.


Caught up with two touring firms wanting to sell more through agents – Specialist Journeys and HF Holidays.


Taught my son and daughter how to cook a full Sunday roast lunch. It’s never too early to teach life skills!


27 September 2018 travelweekly.co.uk 3 04 10 12 19


(page 4) – will affect the travel industry, three positive agent-focused stories have come to the fore. One comes from tragedy, another from adversity, and a third is driven by charity, but all demonstrate how agents play pivotal roles in the communities they serve. In this week’s issue we hear how donations from the


A NOTE FROM THE EDITOR Agents are a force for good A


mong all the latest debate and a fair amount of negativity about how Brexit – deal or no-deal


industry to travel charity Abta LifeLine helped pay for the funeral and wake of murdered Tui agent Cassie Hayes – and sparked plans for a fundraising day so the charity can continue to help other agents in need (page 5). We also write about a leading independent agent – an industry veteran of 50 years – as he is appointed provost mayor of his home town in recognition of the work he has done for charity to support people locally and farther afield (page 5). And finally, we cover the story of an agent who has made it his personal crusade to encourage UK tour operators to use their influence to urge hotels to lift restrictive policies towards disabled travellers, after becoming paralysed himself (page 6). The subject of this final story is heading to Brussels


to address the World Summit on Accessible Tourism – a great demonstration of the passion many agents have to be forces for good. Each of these stories highlights in different


ways the esteem in which agents are often held, and they are certainly not alone. It’s a privilege to be able to shine a light on them.


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