The future of travel selling is still bright A NOTE FROM THE EDITOR
Over the past 10 months, we have marked Travel Weekly’s 50th anniversary with a range of events, projects and campaigns with the future of the industry at their heart. And next week we will toast our official 50th birthday – five decades since we were first published, as Travel News, on October 30, 1969. One of the cornerstones of our celebrations this year was our
inaugural Future of Travel Selling Conference, which took place last week in partnership with Google at its spectacular London offices. An outstanding programme and line-up of speakers more than lived up to expectations with plenty of insight into what we can expect in the months and years to come. And as always with our portfolio of conferences, business breakfasts
and executive dinners, our speakers didn’t pull any punches as they highlighted the challenges and shortfalls the industry needs to address to ensure it is fit for purpose (pages 4-5). Despite an unsurprising note of caution among many speakers, reflecting the mood of
uncertainty that lingers across the country post-Thomas Cook, I was really struck by the sense of positivity and confidence many of them exuded – something that it likely to be boosted by the lifting of a long-imposed ban on flights to Egypt’s Sharm el-Sheikh (page 5). Based on what we heard last week, the future of travel selling – and those who sell it – is bright. We look forward to supporting and celebrating our industry for the next 50 years and beyond.
WHAT LUCY DID THIS WEEK
OModerated T ravel
Weekly’s first Future of Travel Selling conference, held with Google, and heard from some excellent speakers
OHad a conference call with a guide from G Adventures about my upcoming trek with other members of the travel industry up Kilimanjaro
Lucy Huxley, editor-in-chief, Travel Weekly Group CONTENTS NEWS
Atol renewals tipped to see firm failures 4 Operators ‘face Cook payments shock’ 4 FCO lifts ban on Sharm el-Sheikh flights 5 Hays appoints Savills; trio join Barrhead 6 Indie agents recruit former Cook staff 8 Viewdata ‘comeback’; Franchise Co. 10
FRONT COVER Cover Star David
Cookson of Travel Circle, Lancashire, at the Eden Roc hotel in Miami page 36
Photo: Steve Hockstein
NEWS YOU CAN USE Product
Jet2, Sandals, Amadeus, Faremine operator
Royal Caribbean, Scenic, Carnival, MSC, Seabourn, Clia River 2019
FOLLOW US:
travelweekly.co.uk @travelweekly 21
HF Holidays, Explore, A&K, Funway, Balkan, Saga, Premier, Cox & Kings 22 Cruise
26
Princess hosts agents on Sky Princess 12 The interview Lee Haslett, Virgin Atlantic
Special report 14
IGLTA picks Milan for 2020 convention 16 Comment
Steve Dunne: Beware your social views 18
ODecorated my daughter’s bedroom as a reward for working so hard for her 11+ exam (she passed, but I’d have done it either way!)
FRONTLINE Get Social
Cook payments, Sky Princess, viewdata 31 AGENT DIARY
Mark Swords: T-Atol gives us flexibility 32 Competitions
Win flights for two to Toronto
Mystery Shopper Milton Keynes agents set NZ challenge 42
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DESTINATIONS Cruise
Celebrity Speakers: stars at sea in 2020 44 Tried & Tested: Scenic’s Scenic Eclipse 51 Egypt: the Nile is back in vogue
55 Expedition: top tips from three agents 60
Wellness: Q&A with AmaMagna host 62 australasia
Adelaide to Perth: epic drive of delights 64 New Zealand: on land, by sea, in air 71
BUSINESS NEWS Airlines 2050: Cook fallout, Heathrow slots, delay compensation, XR impact 78 ‘Recession is bigger threat than Brexit’ 80
travelweeklyuk @travelweeklyuk 24 OCTOBER 2019 3
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