DAY IN THE LIFE MY ROLE IN TRAVEL
JUBER CHAMBILLA
CHIEF EXPERIENCE OFFICER, G ADVENTURES
Peruvian tour guide tells Amie Keeley about the highlights of his 17-year career and how he plays Andean tunes on a flute
Juber Chambilla ensures his tour groups have ‘plenty of fun’
I start the day . . . I have a lot of energy first thing in the morning and I always start the day with a big smile. I make sure I’ve prepared everything for my G Adventures group the night before, so I can quickly gather everything and head out the door.
The first thing I do when I get to work is . . . Make sure my travellers are relaxed, happy, and looking forward to the day ahead.
My daily duties involve . . . I’m responsible for my group and making sure they have a life-changing travel experience. I give them the plan for each day, plus historical and cultural information, and answer any questions they have. I take care of the documents, and liaise with local guides and drivers to make sure we all stay on schedule, and also have plenty of fun along the way.
I’ve been a tour guide for . . . 17 years! I studied tourism at university and also worked as an English teacher. I then moved into tour guiding, working freelance for local Peruvian operators. I met a lot of G Adventures CEOs (chief experience officers) along the way and saw how much they loved their jobs, so I decided to apply. I was hired in 2014 and since then have loved being a part of the G family.
I became a G Adventures CEO because . . . . . . of my teacher Jorge, who taught me when I was 12. It was because of him I learnt to speak English. He was also a local guide in Puno and used to tell the class about his adventures and share his historical knowledge. I loved it and said to myself ‘I want that job – I want to be a tour leader!’
The most rewarding part of my job is . . . Making great friends from all around the world. I share so many unique moments with my groups on the road, and we really connect and form a strong bond. Once our trip in Peru is over, we all stay in contact. I’m currently in Europe and all my previous travellers who live here are making me feel right at home.
The most challenging part of my job is . . . If a traveller falls ill during a trip, and I need to look after them as well as the rest of the group. Fortunately, I’m supported by a great team on the ground who can always send additional support if needed.
My favourite destination is . . . Cusco
The most common thing I am asked is . . . Which is harder, the Inca Trail or the Lares Trek?
To relax I like to . . . Play Andean melodies on the Peruvian flute. If I’m working and we are on a trek then we play cards and create new games, and we also play football with the locals.
What one thing would you take to a desert island . . . A solar-powered speedboat.
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travelweekly.co.uk 23 November 2017
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