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TALK BACK WHAT YOU’RE SAYING THIS WEEK
LETTER OF THE
WEEK
EDITORIAL@ TRAVEL WEEKLY.
CO.UK
Australian event was Gold standard
I would like to say a big thank you to our hosts in Australia at Corroboree West last month. The trade event was held on the Gold Coast in Australia, and organised by Tourism Australia and partner Singapore Airlines. We flew from Manchester on the airline’s brand-new A350-900 aircraft. The event hosted 300 Aussie Specialists from the UK, Europe and North America for a six-day conference. This was really well planned and ran extremely smoothly. We met 130 delegates from state and local tourism bodies, hoteliers, car hire and other suppliers from all over Australia, who gave us tremendous insights and knowledge to be able to sell more of Australia to our clients. We were then treated to 18 various fam trips. My group was the ‘Penguins’ and we visited Melbourne, Phillip Island (pictured), Great Ocean Road and Grampians with our incredible leader Tricia, who made the trip go so smoothly. Thank you to all who contributed to make this a great event. KEN GARRITY director, Ken Garrity Travel
APD calls are misguided
Story: Travel sector makes pre-Budget plea for cut in APD What an utter waste of time! Wouldn’t it be more worthwhile to try and get some of the £3bn APD revenue used to benefit travel and flying in the long term, like using a share to develop sustainable aviation?
TIM WILLIAMSON
BA ‘becoming no-frills’ Story: BA to board passengers ‘in order of ticket price’ BA is a ‘full-service’ airline that becomes more like a no-frills carrier every week. No wonder the customer’s perception of it is fast going down the drain.
INDIE AGENT Travel Weekly welcomes a response from BA
Lundgren ‘great choice’ GROUP PART OF JACOBS MEDIA GROUP
TALK BACK TO US: Email
editorial@travelweekly.co.uk. Please write ‘Talk Back’ in the subject line. Deadline: Midday Monday. All correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments are taken from
Travelweekly.co.uk.
23 November 2017
travelweekly.co.uk 17
Story: EasyJet names new CEO Congratulations to Johan Lundgren and easyJet. Johan is a fabulous choice, a great leader with integrity, customer focus and personable.
LORRAINE BRIDGES
QUOTE OF THE
WEEK
TWEETS THIS WEEK
Janet Parton @janetparton Support @gileshawke and @TonyRoberts101 on cycle challenge for @famholidayassoc. It’s worth a few quid to see them in Lycra! #RiverConf17
Lindsay Garvey-Jones @LGJHX Adore an FD with charisma, makes for better understanding @Vim_Vithaldas #ttngconf17
conference kittie @conferencekitti My heartbeat has just gone through the roof at the thought of Gary [Lewis] looking at my search history #ttngconf17
“Don’t listen to lawyers. In the moment of a crisis you are in the court of public opinion – and silence
is as much as an admission of guilt”
DAVID TARSH, managing director, Tarsh Consulting › ITCMS 2017, page 62
Agents should pay if they want brochures
Opinion: Brochures can be a vital sales tool for agents Brochures will be phased out within four to five years as technology continues to improve and allows more detailed content online. Brochures are restrictive, and very expensive to produce and distribute – and all to be stored gathering dust. If agents want brochures they should pay for them, and it would be to their advantage as the conversation rate would increase considerably.
PETER FROM NORRIS GREEN
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