NEWS TRAVEL WEEKLY BUSINESS CONTINUED FROM THE BACK


The data appears not to


have been offered for sale. But analysts said that could merely indicate the attackers did not wish to reveal the systems had been breached. In a statement, Marriott


said: “The company has not finished identifying dupliate information in the database, but believes it contains information on up to 500 million guests.” Marriott president and


chief executive Arne Sorenson expressed “deep regret”, saying: “We’re working hard to ensure our guests have answers to questions about their personal information.” The company has established


a dedicated website (info. starwoodhotels.com) and call centre to answer questions. The theft of data is among the biggest to date and the largest to hit the travel and hospitality sector. British Airways suffered the theft of card details, including security code numbers, of 244,000 customers in September and had to report a second breach in October involving another 185,000. ilton was fined 700,000 last


year following data breaches in 2014 and 2015. Sabre ospitality Solutions onfirmed a breach of its reservations system, affecting multiple hotel companies between August 2016 and arh 2017, and InterContinental Hotels Group onfirmed a breah of payment card processors at its hotels, which subsequently affected more than 1,000 properties. A 2018 Data Breach Report


by Verizon suggested the accommodation sector is especially vulnerable to cyberattacks, with 92% of attacks resulting in breaches, compared with just 1% of attacks on public services. egulators an impose fines of


up to 4% of a company’s global turnover for a serious breach.


Businesses urged to look into ethnicity pay gap


Businesses should act now to assess pay equality for staff based on ethnicity before reporting becomes compulsory, according to a leading lawyer.


Speaking at the Travel Weekly Business Breakfast on training and areers in trael, ieldfisher partner Nick Thorpe said larger companies were now comfortable with reporting on gender pay gaps and were using the reports to drive change in their business. However, he warned that


relatively few companies had engaged with the current consultation on ethnicity pay gap reporting, which he expected to be implemented in April 2020. “Only 11% of employers are collecting data on ethnicity pay,” he said. “It’s extremely complex. How do you report it?” But he urged: “Take some action


now. Look at how you can address issues and use positive action measures in embedding change.” Thorpe said a number of travel companies had taken positive action based on gender pay gap


Work experience is essential for tourism students


Bournemouth University lecturer Derek Robbins said students considering travel and tourism courses must ensure a sandwich placement is included in their course, but admitted placements in the public, retail and aviation sectors were limited. Robbins said: “Some students


78travelweekly.co.uk6 December 2018


SMYTH: ‘Colleges are really focusing on employability skills’


study for three years and when they come out they are up against people who have been working within the industry. A sandwich


11%


Number of employers collecting data on ethnicity pay


reporting, including easyJet, which aims to ensure 20% of its pilots are female by 2020, and Carnival UK, which was ensuring gender balance on recruitment shortlists. But he warned: “You have to be very careful that you don’t stray


THORPE: ‘Take some action now. Look at how you can address issues’


Travel Weekly Business Breakfast: The event focused on training, d It included the launch of Travel Weekly’s prospectus-style magazin


from positive action to positive discrimination.” Andy Smyth, early talent and


apprenticeships manager for Tui, said: “There’s a lot of work to do around diversity. It’s been a useful exercise to look at our shape and activity, to help us ensure we make the right decisions. It will be a useful indicator for others.” Vicki Wolf, education partnerships manager at Abta, added: “It all comes down to training and making sure your recruitment process is fair and competency-based.”


placement, and work experience in a company, is crucial.” Robbins said Bournemouth had


good partnerships with companies in digital marketing, cruise, online sales and tour operating, but said finding plaements for those interested in retail, aviation and tourism development in the public setor was more diffiult. Tui’s Andy Smyth said: “There


is more ‘readiness’ today than three to fie years ago. olleges are really focusing now on employability skills.”


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