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Our Singapore fam trip was simply amazing


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TALK BACK TO US: Email editorial@travelweekly.co.uk. Please write ‘Talk Back’ in the subject line. Deadline: Midday Monday. All correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments are taken from Travelweekly.co.uk.


6 December 2018travelweekly.co.uk19


I’ve just returned from an amazing fam trip to Singapore, hosted by the tourist board, Holland America Line and Seabourn. Myself and six other agents had an unforgettable experience. Thank you. IAN WARREN GoCruise & Travel


QUOTE OF THE


WEEK


Thorne Travel @thornetravel Only a few days until the #ThorneChristmas advert! Big thank you to all involved @GLA_ Airport @emirates @FlyLoganair @RiversideLH


“It’s the little bits of knowledge that set agents apart. An agent helped me go on a kayaking trip in Kissimmee


that I’d never have found on my computer.”


KATY HILL, guest speaker, Global Travel Group Conference  Conference Report, page 14


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Atas account director Sean Webster 4883 Senior account manager Lisa Gaskell 4805


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4830 4864 Group events manager Helen Bush 4887 4849


How does Abta choose the destinations it tips?


Story: Bulgaria, Japan and Durban ‘destinations to watch’ Just how does Abta choose these destinations to watch for 2019? Last year, it tipped Rwanda, Argentina and Nepal. Did we see booming sales? Next year, we will all be off to Durban (hardly surprising, since BA has just launched flights there), and Japan (host of the Rugby World Cup and Abta’s conference). But what chance a boom to Uzbekistan?


ALAN BOWEN Travel Weekly welcomes a response from Abta


Progress? It comes at the price of real life


Story: Homeworker numbers set to eclipse travel agencies As a homeworker, I would agree that this is the future, but I do worry about what we are creating for our children, given online shopping, supermarket meal deals, Netflix, Tinder and virtual reality concerts. As far as going out and meeting your fellow humans is concerned, only haircuts remain sacrosanct – and I don’t need one very often. People call it progress. I call it the death of real life.


NICK HOLLANDS


TWEETS THIS WEEK


Paul Mellon @Mellono (Riviera Travel) Huge thanks to @GlobalRichards and her team for putting on a truly wonderful #TGTGConf18 ... best-ever conference in my 26 years in travel


Julia Lo Bue-Said @jlo_said (Advantage Travel) Very proud of the @IdleTravelLtd team! Great work and very deserving of awards


LETTER OF THE


WEEK


TALK BACK WHAT YOU’RE SAYING THIS WEEK


EDITORIAL@ TRAVEL WEEKLY. CO.UK


Cook needs to get its act together


Story: Thomas Cook reveals action plan for UK business as it plunges into the red Thomas Cook really needs to up its game. For too long it has raced to the bottom on price due to not having differentiated early enough. Holidays, flights and hotels are a commodity product these days, so unless what you offer is different or better value than your competitor, why would a customer book with you? Cook’s marketing needs a complete overhaul. You need an ‘always on’ strategy when you have such vast capacity to fill, rather than just marketing during the peaks. The company can blame the long hot summer as much as it likes, but when Tui, easyJet, Jet2.com and On the Beach have all posted excellent results, you have to wonder about Cook’s strategy. I fear it’s a long way back up when you have to service the debt it has. The industry needs Thomas Cook – it would be a big shame to lose such an iconic brand – but it needs to get its act together and quickly. ALEX STUART Travel Weekly welcome a response from Thomas Cook


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