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Cruise must prove its safety credentials A NOTE FROM THE EDITOR


Collisions involving cruise ships are uncommon. To have three in one week is unprecedented. Unfortunately, due to the rarity of such events, and the dramatic


nature of the footage, they hit global headlines and go viral. As a PR expert says in our top story this week (page 5), such


coverage does little to convince anyone who’s never been on a cruise to think about it as a holiday – and that could be damaging for an industry undergoing exponential growth and in need of fresh passengers to fill the new ships being built. Granted, this is just one person’s view. But the view of an avid


cruiser, who will not be put off cruising and doesn’t need persuading to try one. The general consumer may be more easily deterred.


Travel Weekly’s head of news spoke to BBC national and regional radio stations this week about the Venice collision, defending the cruise industry’s safety record and its contribution to overtourism. The line of questioning was around the size and safety of cruise ships. This is a reflection of the public’s concerns and so the industry must work hard to allay them, especially when so much is done to safeguard guests and billions is being spent on sustainable efforts. The industry does a great job of shouting about its ships and itineraries, but before it can do that it must absolutely establish its credentials as a safe and responsible way to take a holiday.


WHAT LUCY DID THIS WEEK


 Caught up with Danny Crowe of Just Go Holidays, InterHome’s Danny Waine and Chris Townson of Uniworld – all with great plans for the trade


Launched our Mental Health Matters campaign. Look out for a round-table featuring many big names in travel


Lucy Huxley, editor-in-chief, Travel Weekly Group ISSUE 2,478 TRAVELWEEKLY.CO.UK 6 JUNE 2019


Sweet Caroline


Cover Star Caroline Linton paints the town red on trip to the Bahamas


MENTAL safety fears Cruise TWE_060619_001.indd 1 FRONT COVER


Cover Star Caroline Linton of Travel Counsellors poses at the Grand Hyatt Baha Mar in the Bahamas


page 30 Photo: Steve Hockstein


NEWS YOU CAN USE Product Olympic, Funway, Disneyland


Operator Back-Roads, Gold Medal, If Only


21 22


hotel AMResorts, James Villas, Wyndham 24 Cruise Titan, Marella, Crystal, Seabourn


26 FOLLOW US: -@travelweekly travelweekly.co.uk /


HEALTH MATTERS Look after employees’


wellbeinG 8


of the C BEST


CONTENTS NEWS


On the Beach: ‘shady’ and ‘provocative’ 4 Sickness claims verdicts ‘swinging back’ 4 Cruise ship collisions ‘could be disaster’ 5 Agent seeks £3k damages; Barrhead 6 Ireland package cover; Love Island


8 aribbean cities:


Willemstad, San Juan and beyond


D WIN


VDs of Star Wars: The Last Jedi


04/06/2019 19:20


The interview Tony Andrews, Cruise.co.uk


Mental health Matters


First in Travel Weekly series: Expert: ‘Raise awareness’ Kane Pirie: ‘I had problems’ Comment


MENTAL


HEALTH MATTERS


Jacqueline Dobson: Service still pivotal 18


10 12


Had a great weekend on a camping trip with 50 uni mates in memory of a friend we sadly lost to motor neurone disease


FRONTLINE Get Social Tourist taxes, Botswana, Sri Lanka


Mystery Shopper Oxford agents set Caribbean test


29 32


agent diary David Walker: High-end customers 34 Close-up Week’s best pictures from frontline


35


competitions Win Star Wars DVDs and Toyota car 36


DESTINATIONS Caribbean


Cities: 8 of the Best in the region 40


Cruise: Silversea Cruises island tour 49 Saint Lucia: Captain for a Day tour 54 Africa Sierra Leone: Beaches, bars, wildlife 56 Durban: Discover a different side


61


BUSINESS NEWS Future of Travel Selling event photos 68 Abta Travel Law Seminar 2019: PTRs, agent liability and tax status


72 travelweeklyuk , @travelweeklyuk 6 JUNE 2019 3


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