Jackson calls for support after dementia diagnosis
Juliet Dennis
Homeworker Jenny Jackson has urged employers to support staff with potential underlying health conditions after being diagnosed with advanced dementia. Jackson, who runs Luxury Travel
Gurus, part of Holidaysplease, as well as Facebook group Travel Agent Rants and Raves, is to take part in a fundraising walk in aid of the Alzheimer’s Society next month. She said: “We all know someone
who has dementia or could get it. You cannot stop it, but you can manage it. It’s imperative companies understand the stress agents are under. Nobody knows about anyone’s underlying health conditions; things can creep up on you when you least expect it.” Jackson admitted her world
“came crashing down” when she was diagnosed with dementia this summer. After months of dealing with
refunds and cancellations, she thought the stress of her job was taking its toll as she found her memory failing, confusion creeping in and simple tasks becoming harder than usual. After seeing a neurologist and
undergoing an MRI scan, her worst fears were confirmed. “My world fell apart. I was not prepared for what the doctor told
Jenny Jackson My world fell apart.
I was not prepared for what the doctor told me and for a number of weeks I couldn’t cope
me and for a number of weeks I couldn’t cope,” admitted Jackson, who turned 69 this week and has suffered two brain haemorrhages and had two strokes. Despite the diagnosis, she said she
is determined to continue working. “I love my job. I want to work as long
Tradewind Voyages extends cancellations until October 2023
Tradewind Voyages has cancelled all planned voyages until October 2023. The tall-ship line had previously announced the axing of sailings until October 2022 and had warned of further cancellations amid the sanctioning of its Russia- based major credit bank VTB Germany. It said all customers would be refunded within 12 weeks.
10 1 SEPTEMBER 2022
as I can,” she said. “It has helped me get through. I used to be able to work on five or six enquiries at once. Now I can only work on one at a time and I have to write everything down.” She added: “I have a loyal client
base and still offer the same five-star service, even if I don’t always remember customers’ children’s names. The team at Holidaysplease have been really supportive and email me regularly; it’s nice to know I have support.” Jackson is walking the 2km
London Memory Walk on September 11, with a target of £500. So far she has raised just over £100.
tinyurl.com/JennyJackson
FCDO relaxes Sri Lanka advice after Tui extends suspension
Official advice against travel to Sri Lanka was lifted on Friday, less than 24 hours after Tui further extended the suspension of holidays to the island until September 11. The Foreign Office no longer advises against all but essential travel but warned that the country continued to face a “severe economic crisis”.
Agents could face flight refunds liability under proposed US rules
New US regulations on flight refunds could require travel agents to refund consumers for cancellations or “significant changes” to flights “regardless of whether they are in possession of funds”. The US Department of Transportation is proposing tighter
rules for flights to, from and within the country. i Get Social, page 31
travelweekly.co.uk
Globes 2023 to honour wellbeing and sustainability
Two new categories have been introduced for the 2023 Travel Weekly Globe Travel Awards to recognise commitment to sustainability and staff wellbeing. The Employer of the Year and
Sustainable Future awards are open for entry to any supplier selling through the trade and will be presented on January 12, 2023, as the Globes return to their traditional date at the beginning of the year. The recognition of excellence
in the two fields for travel suppliers follows the introduction of similar categories for travel agents and agencies at July’s Travel Weekly Agent Achievement Awards. The Globe Travel Awards will
take place at London’s Grosvenor House hotel, with nominations now open for agents to put forward suppliers and destinations for recognition in 32 sector awards. Further awards will be presented
to an unsung hero of the industry and for outstanding achievement in
travel, with nominations now open. i Globe Travel Awards launch, page 33
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68
