CREATE MEMORABLE COFFEE EXPERIENCES SUPPLIER ARTICLE
With a proven reputation for coffee excellence, Tchibo is on hand to help keep your brew and machines on top form
“T
chibo Coffee Service is arguably the number one coffee supplier to the UK and Ireland hotel industry, with a proven reputation in providing premium tailor-made beverage solutions,” says Paul Chadderton, UK and Ireland group managing director. From front of house and in-room services, to coffee machines for conferences, Tchibo Coffee Service has everything you need to pro- vide a total coffee solution for your hotel. Coffee is one of the key components of any hotel menu and we understand that the quality served represents your hotel. Our Piacetto brand consists of unique coffee blends which were crafted with an interna- tionally renowned Italian barista, combining Italian coffee tradition with years of coffee knowledge, passion and expertise. Starting with the careful selection of the beans from Rainforest Alliance Certified farms, through to the passionate preparation by the barista, every step makes a difference in creating the perfect Italian moment with Piacetto. Our coffee experts can arrange a coffee tasting session with you to determine the right flavour profile for your guests and show- case our branded offers that support the
34 | Drinks Guide 2019
“There will be a big emphasis on coffee excellence and a continued expectation of knowledgeable operators who understand customers’ needs” Paul Chadderton
presentation and display of each cup. Alterna- tively, we’re happy to support you to develop your hotel’s branded coffee solution. “There will be a big emphasis on coffee excellence and a continued expectation of knowledgeable operators who understand customers’ needs. Our dedicated Speciality Coffee Association certified hotel training team are on hand to ensure that these cus- tomer demands are met,” says Chadderton. We understand it is important to have choice. Our coffee experts will meet at your office to understand your hotel’s coffee machine needs. Choose from traditional coffee machines, bean to cup machines and bulk filter coffee machines. We are able to offer small filter coffee machines for meeting
rooms, capsule machines for bedrooms and coffee machines for conferencing. “We exclusively supply Carimali bean to cup machines in the UK and use telemetry to gain better insight into customer drink choices, par- ticularly at breakfast. Operationally, telemetry also allows you to monitor the cleaning fre- quency of the coffee machine and alerts our dedicated service team to any faults so we can minimise downtime,” continues Chadderton. To make sure we can provide you with the best coffee offer possible, we have 30 field ser- vice engineers nationwide to service and repair your coffee machines if required. Our dedicated team are trained in-house and are committed to ensuring your catering team and guests are always delighted with the quality of the coffee served. We proactively call to help monitor your stock and can arrange a next day coffee delivery. Tchibo Coffee Service is uniquely positioned
to offer hotel operators a range of exclusive coffee brands and cutting-edge equipment to ensure you can serve the best quality coffee. With our dedicated team of field service engi- neers and a service desk which operates seven days a week, 52 weeks a year, you can rest assured that your business is in great hands.
www.thecaterer.com
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