5 City view Charis Williams, CISI manager, research and projects, on the financial challenges related to the ageing population


6 CISI news Updates from our international network of offices; branch news; education news; events


11 Guest column Sarah Pritchard, executive director of markets at the FCA, on why


diversity and inclusion are regulatory issues


12 Iain Saville CBE FCSI (Hon) Legacy of the man behind CREST, by Scott Dobbie CBE FCSI(Hon)


13 First person Anthony Hilton FCSI(Hon) on changes within the London Stock Exchange


11


14 Financial planning corporate supporters Betafolio and TIME Investments


Special report: 16


16 Changing in challenging times Bradley Gerrard speaks to key people at the CISI about growth in the face of disruption


38 Profile: Fighting for change Farmida Bi CBE, global chair at Norton Rose Fulbright, talks to Sonia Sharma about how she combines her beliefs and ethics with an award-winning legal career


27 A new ball game Neil Jensen explains the surprising similarities between the growth of Premier League football and the finance sector over the past 30 years


38


54 Grey matters: Test or release A manager is dealing with a new starter who is not up to par and has recently disclosed that he may have ADHD


29 Sector voices To mark our 30th anniversary, Jane Playdon speaks to financial services professionals from around the world


42 Scanning the sector horizon Paul Golden investigates the evolution of the financial sector and looks at its likely trajectory


50 Focus on compliance culture Paul Golden speaks to compliance sector professionals about key issues moving forward, including the need to address the advice gap and create a unified culture


50


56 Continuing professional development A selection of our CPD content highlights


58 Ask the experts Claire Tunley, chief executive of the Financial Services Skills Commission, discusses key points from the Future Skills Framework


42


60 Regulatory update Virali Patel at DWF Law highlights key regulatory changes


76 CISI.ORG/REVIEW


64 Review of financial markets Our academic journal on the latest financial services sector


research, edited by George Littlejohn MCSI


76 Last word Andrew Davis looks back on 30 years of financial data


3


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