There is no business without a customer, and speaking their language is fundamental. When you call us in Brussels, our first word can be Hello, Hallo, Bonjour, Buongiorno, Hola or Merhaba. Also internally, we use a multilingual approach as long as all participants feel confident. It all depends on the personalities, their background and the topic of discussion!
Our international team is very diverse and covers a broad range of expertise, from physics to chemistry, engineering to pharmaceutical science, management to logistics operations, all at specialist level. During recent months, our experienced team has been extended with highly qualified people with commercial and technical backgrounds.
In addition, our services have been adapted accordingly. Today, your questions, whether they are of a chemical, regulatory or engineering nature, are forwarded to the most appropriate team member. This way, we can devote all our efforts to provide the most relevant and reliable answers.
There is no business without a manufacturer. Treating suppliers as customers is fundamental in the distribution business, and extending relationships to the manufacturers is the next pillar in our growth process. This is a fundamental change, as KEMAT wants to go beyond POLYBUTenes. To communicate this in a simple way, we added a ‘+’ to our logo and changed it into POLYBUT+.
Adding a plus is a simple change, but it is a change with large implications and should not go on the cost of our existing strengths like our high on-time delivery performance. Our portfolio extension is carefully worked out under the leadership of our Business Development Manager Dr. Patrick Vandeweerdt while building on our own strengths and focusing on the needs from our customers. Our segments and their requirements are constantly being analysed and translated in this portfolio extension. As a result of this, we extended our standard polyisobutenes range (POLYBUT) as well as offering polyisobutenes (POLYBOL) with a medium molecular weight (Mv > 30,000 g/mol) and high molecular weight (Mv > 400,000 g/mol). For the lube market, we now go beyond the polyisobutenes range and also offer a full range of poly alpha olefins, several oils, and additives such as detergents. For detailed information about these products, check out our new website
www.kematbelgium.com or send us an email via
sales@kematbelgium.com.
Or give us a call, there is a great chance that we speak your language and can help you with your needs.
There is also no business without orders. In order to accommodate all these changes in a growing business and extended supply to our customers, we have made a fundamental transformation to our warehousing and supply concept. In the past, we delivered from our main warehouse in Rotterdam, the Netherlands. In the future, we deliver through our new hub and spoke system, and serve our customers from our new sales offices in the UK, Netherlands
and Turkey as well as our main office in Belgium. The hubs are handled the same way as in our main warehouse, to secure the same high on-time delivery. The implementation of the hubs is done stepwise as shown in the map below.
Currently KEMAT constantly maintains a rolling stock of approximately 150 ISO tanks and 6000 drums or IBCs of products ready to be shipped to meet the demand. We make sure that around 15% of the ISO tanks are constantly heated so that we can offer the flexibility needed to ensure uninterrupted raw material supply for our customers. In that sense, KEMAT
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