Freshdesk helps you effectively manage your SLAs and email queries, while giving you the visibility required to
drive improvement across your support teams. That’s why organisations like Clarity Travel Management are using Freshdesk for their customer support operation.
"Freshdesk has really helped to give our business remote visibility of ticket volumes. We are able to react to a sudden surge of booking requests by scaling up our
team remotely as and when required. Freshdesk is a necessity to help with the delivery of our customers SLAs. Freshdesk was quick and easy to implement and integrate into our business."
Nicky Duffy, Head of Operations, Clarity Travel Management.