NGO TRAVEL


trumpet their altruism, and it seems unlikely that the other 44 are just being modest. Ten years ago, according to the Charity Commission for England and Wales, there were 169,279 charitable organisations on its books. Between them they reported a gross income of more than £44.5 billion. In the 12 months to the end of September


wisdom of its members, it is a matter of some considerable bafflement to discover that there is only one industry joke. Contact any travel management company,


G


tell them you’re writing a feature on not-for- profit organisations, and they say: “Well, you’ve certainly come to the right place.” I laugh as though I’ve never heard this before. Perplexing though the paucity of industry one-liners may be, it is nothing compared to an infinitely greater bewilderment – why aren’t more TMCs involved in the not-for- profit sector? Only six of BBT’s Top 50 TMCs


IVEN THE GREGARIOUS NATURE OF THE TRAVEL MANAGEMENT community, and the undoubted wit and


2017, the number of registered charities had fallen to 167,443, but gross income had risen to £74.43 billion. In that period, 2,245 charities enjoyed income of more than £5 million apiece, and banked a total of £53.7 billion. Of course, not all charitable organisations


have extensive travel requirements, although the two biggest earners – the British Council, with nearly £980 million, and Save the Children International, with more than £905 million – certainly do. Compare those with BBC Children in


Need, which ‘only’ had total income in 2016 of just shy of £65 million, roughly half the figure raised by the NSPCC.


SCOPE FOR SOLUTIONS Of course, charities want to get as much bang for their beneficent buck as they possibly can, so up-selling opportunities are thin on


the ground. However, there is plenty of scope for TMCs to provide the sort of ‘solutions’ that charitable organisations are crying out for – and willing to pay for. Duty-of-care inevitably tops the list of requirements, although most not-for-profits appear to have that under control. Jane Bankester, global travel director


for Washington-based World Vision – an evangelical Christian organisation that works to overcome poverty and injustice around the world – clearly values her TMC. “World Vision cherishes the health and safety of employees who are travelling,” she says. “Because of that, there are mandatory trainings that must be completed before travelling on behalf of World Vision. We also have a third-party risk management vendor to send out country information. Our TMC and the risk management company have the capability of traveller tracking. “If a traveller is heading to a fragile


location they must have approval from their manager. Along with our TMC, we have developed a travel authorisation form.” Bankester is committed to a programme


called HEAT – Hostile Environment Awareness Training – which is mandated for all personnel heading into high-risk areas. It covers everything from “behaviours at a check-point” and “surveillance detection” to “hostage survival” and “improvised explosive device awareness”.


“HEAT – Hostile Environment Awareness Training – is mandated for all personnel heading into high-risk areas”


BUYINGBUSINESSTRAVEL.COM BBT January/February 2018 129


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