ENDOSCOPY
EDC drying cabinet, TranScope trolleys, a double endoscopy height adjustable sink, integral RO plant, and a track and trace system.
Crucially, the unit enables hospitals to continue endoscope reprocessing services without disruption, creating efficiencies either when in-house decontamination is running at full capacity, department refurbishments are required, equipment has reached the end of its eight-to-ten-year lifecycle, or during emergency disaster recovery situations. Keith Austin, CEO of EMS Healthcare, commented: “With Quest+ Decontamination we have solved a major gap in the endoscopy market with a solution that enables hospitals to keep their reprocessing department running smoothly with no downtime – even when the unexpected happens. “A key success with this innovation has been its speed of deployment. Once contracted, we are able to get a unit on site in as little as two weeks. This is a real benefit for hospital tTrusts who are under increasing pressure.”
Mid Yorkshire NHS Trust embraces ‘first of its kind’ solution
Following the launch of Quest+ Decontamination, the Mid Yorkshire Hospitals NHS Trust became the first Trust in the UK to bring the solution to their hospital estate. Partnering with EMS Healthcare, the unit was introduced at Pinderfields Hospital in Wakefield, and continues to support endoscope reprocessing services while vital department refurbishment work takes place. Angela Fairbank, hospital sterilisation and decontamination department (HSDU) manager at Pinderfields Hospital, commented: “As a Trust that promotes the use of research and innovation to solve healthcare challenges, we are extremely proud to be at the forefront of this new solution. Without the Quest+ Decontamination unit, we were facing a period of sustained disruption to services and patients. EMS Healthcare came to us with a solution that could not only prevent this from happening, but could create significant efficiencies for the department.” Keith Austin added: “The onsite launch at
Pinderfields Hospital was the culmination of a considered and collaborative development process for Quest+ Decontamination. It’s thanks to this approach that we were able to implement the solution for the first time with
Claire Jones-Manning, decontamination lead at the University Hospitals of Leicester NHS Trust, commented: “When we made the decision to centralise our decontamination departments we were faced with a period of sustained disruption across the Trust. Working with EMS Healthcare we’ve been able to avoid this, finding a solution that will ensure the smooth delivery of services for our patients.
“Crucially, EMS Healthcare’s support has allowed us to take a proactive approach to tackling capacity challenges – a real benefit to the overall efficiency of our Trust.” Jo Quarterman added “To have been able to follow up the deployment of our first mobile endoscope decontamination unit so quickly is a huge show of confidence in this solution.”
next to no teething problems – and I’m pleased to say things have continued in the same vein. “We have to thank the team at Mid
Yorkshire for their willingness to embrace innovation with the introduction of this unit. They paved the way for others to follow”
The domino effect
Following success at Pinderfields, demand for the single trailer system surged, leading to the creation of a fleet of Quest+ Decontamination units ready to support NHS Trusts and private healthcare providers across the UK.
The University Hospitals of Leicester NHS
Trust were second to contract the solution to their hospital estate, providing support whilst the Trust centralises its numerous decontamination departments. Stationed at Leicester General Hospital for an initial 12 months, the unit is alleviating pressure through the creation of significant time and cost efficiencies.
Bowel Cancer UK are spearheading a campaign calling on the government to address the current capacity crisis, handing an open letter to the Secretary for Health and Social care with over 7000 signatures – an indicator of the scale of the issues at hand.
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Barking, Havering and Redbridge University Hospitals NHS Trust are the latest NHS Trust to follow suit, turning to the single trailer solution following plans for major refurbishment work. Russell Snellgrove, decontamination manager at Barking, Havering and Redbridge University Hospitals, said: “When faced with a need for vital refurbishment works, the obvious side effect is major disruption to services. In the case of our decontamination department, we were faced with having to reduce patient lists, which would significantly increase waiting times. Instead, EMS Healthcare provided us with a solution that could be deployed quickly and safely on site, enabling the smooth transition of services for the Trust. “In the short time the unit has been on site it has already had a hugely positive impact on patient satisfaction. The Trust is operating in line with our two-week waiting time target, and we’ve been able to open a fourth endoscopy procedure room within the hospital as a direct result of increased efficiencies.” To date, over 17,680 scopes have been reprocessed inside Quest+ Decontamination units, with three units currently on site and a fourth ready and available for deployment, this number will continue to rise in the coming months.
Learnings: Getting it right
Just 18 months since launching the solution, Keith Austin, describes some of the learnings that have come to light throughout the process: “If working with hospital Trusts has taught us anything, it is: do not underestimate the time it takes to refurbish or to recover in emergency situations. Even with planned refurbishment, this can often take longer than expected. There has to be an alternative in place for decontamination services when things go wrong, and this unit provides a real opportunity for proactive planning to minimise downtime. The units are designed to be used as an integral part of the hospital estate, and therefore we do encourage Trusts to get maximum value out of the solution through solid planning.
AUGUST 2019
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