TECHNOLOGY
Improving outcomes with interoperability
Solving interoperability challenges in relation to healthcare technologies has the potential to improve patient outcomes, deliver financial savings and optimise clinical workflows. Edward Platt warns the healthcare sector is lagging behind and must learn from other industries.
The drive to improve the administration of medicines through digitalisation has made excellent progress in the past three years, with 83% of NHS Trusts now benefiting from electronic prescribing and medicines administration (ePMA) systems. This is a laudable rate of adoption which has significantly enhanced patient care, but this does not mark the end of the journey. In fact, we are only at the beginning of what can be achieved through the drive to interoperability of our healthcare systems. Interoperability is the modernisation and integration of systems and processes to simplify the communication and delivery of information. The concept has already reaped huge benefits in industries such as aviation and food, but the healthcare sector is lagging. We need to catch up, because the foundations are already in place, and the technology is proven. Interoperability in healthcare will improve collaboration and clinical workflows, unlock time and financial savings, and further reduce errors, resulting in better patient outcomes.
Global challenge
Medication errors are not confined to any one country – a fact recognised by the World Health Organization (WHO), which in 2017 created a dedicated Global Patient Safety Challenge called “Medication without Harm”. Its ambition was to reduce severe, avoidable medication-related harm by 50% by 2022. The scale of the issue in England was
particularly worrying, with a study at the time revealing that medication errors were staggeringly high. It was estimated that the NHS was responsible for 237 million such errors every year, as a result of poor working practices around prescribing, transitioning, dispensing, administering and monitoring.1 The 2018 EEPRU report Prevalence and Economic Burden of Medication Errors in the NHS in England, further highlighted the sheer scale of medication errors taking place.
The shock of these findings led to a
review, which set the healthcare system on the path to technological solutions, with the impressive adoption of ePMA systems.
Automated dispensing solutions have been shown to prevent and eradicate medication dispensing errors in a number of ways, including reducing selection errors.
JANUARY 2022
According to a National Institute for Health Research (NIHR) funded study, high-risk medication errors can be reduced by up to 50% with the implementation of this technology.
Small steps
The next step to truly driving down medication errors is to integrate ePMA systems with complementary solutions, such as inventory management tracking systems, electronic controlled drugs solutions, robotic dispensing systems and automated medication dispensing cabinets. Automated dispensing solutions have been shown to prevent and eradicate medication dispensing errors in a number of ways, including reducing selection errors. The impact is even greater when integrated with ePMA by enabling, for example, the flagging of potential drug allergies or interactions for patients before that medication can be removed from the cabinet.
The advantages of interoperability
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