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Dean Moody said: “Just as younger patients have particular needs, hospitals have also told us about the benefits of moving to free models of media provision for elderly care wards.”
and patients – where this has been done well – tells a different story of value and impact.
Models can be put in place to make this possible everywhere in the NHS, especially if providers of such systems work with Trusts in fairer ways than older contracts have allowed, listen and understand the pressures faced on wards, and collaboratively create genuine solutions that respond to strategic healthcare needs.
Strategically important now A national focus on the way patients experience the NHS has been renewed. Sitting as a priority at the centre of government policy, this experience will be influenced by a great many things – from access to GP appointments, to waiting times for surgery, to clinical outcomes. When patients are in the hospital, their experience of services could also be shaped by relatively easy wins, such as the examples I’ve mentioned here. The Chancellor’s Autumn Budget set out a priority to ‘harness
technological opportunities that will transform the patient experience’. This doesn’t only mean investing in major electronic patient records, diagnostic scanners, or artificial intelligence – but is about getting the things in place that can improve how patients experience their care when they receive it. It’s something that c-suite leaders in different Trusts have long been supportive of – including during the construction of new hospitals. The aim for some: to help to modernise what it feels like to stay in hospital. Initiatives such as the New Hospital Programme also create opportunities to embrace better media services for patients. Taking this forward at scale is a priority being driven from within the
health service. Of the 150 or so hospitals and hospital facilities that we are fortunate to support – from entire hospitals to individual wards – the appetite to make the most of technology is inspiring. My sense is that appetite is continuing to expand within and across organisations every day. The last decade saw NHS leaders seek to create social impact
through the introduction of Wi-Fi. Prior to that, the early 2000s saw a central push for ‘patient power’ through bedside communications. Now policymakers might consider how to seize on the building momentum in the 2020s, and build into national strategies how the NHS might stimulate patients by using media in ways that make a meaningful difference.
Edition Wiring Regulations City & Guilds 2382-22
In-Service Inspection and Testing of Electrical Equipment | City & Guilds 2377-77
Fundamental Inspection and Electrical Testing | City & Guilds 2392-10
Inspection, Testing and Certification of Electrical Installations | City & Guilds 2391-52
Design and Verification of Electrical Installations | City & Guilds 2396
Including new courses, such as:
Electric Vehicle Charging City & Guilds 2921-34
Electrical Inspection and Testing Refresher/Awareness
Electrical Safety Awareness and Safe Isolation
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ppltraining.co.uk January 2025 Health Estate Journal 69
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