SPECIAL REPORT


said Anne Prevenost, director of transportation at Morris-Union Jointure Commission. Routing special needs students requires extra


logistics to meet the transportation requirements for Individualized Education Plans (IEP). Some students have shorter time limits on how long they can ride on a bus, but most other students share the burden of longer rides caused by staffing shortages or unforeseen delays. In such cases, the call volume by parents goes higher and complicates the extremely busy operation. The Commission partners with Transfind-


er on routing technology, which was recently upgraded. Transfinder representatives took a lot of time to train the Commission staff and drivers on the new technology. According to Commis- sion staff, Transfinder representatives continue to be on standby for immediate questions or requests amid an overload of tasks. “A dispatcher’s job is difficult, and they are


valued team members. I can’t overstate their importance,” said Prevenost. ●


The staff at Morris-Union Jointure Commission work as a team to transport special needs children for 32 school districts in New Jersey. They put in the time into technology training and managing the best route scenarios. From left: Fleet Maintenance Manager Christopher Kocur, Dispatch Manager Kathleen Fanning, Trip Dispatcher Renee Sanderson, Administrative Assistant Jeniffer Lugo, and Secretary Lori Meier.


30 School Transportation News • NOVEMBER 2021


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