First Student
John Kenning, Chief Executive Officer Safety is the top priority, and AI is set to play a transformative role in school transpor-
tation by enhancing, not replacing, human capabilities. On the road, AI-enabled safety cameras can detect critical situations in real-time, like pedestrians or sudden stops, and alert drivers to prevent incidents. AI also ensures preventative maintenance compliance
through predictive diagnostics, boosting fleet reliability and safety compliance. AI enables smarter, faster and more proactive decision-making, allowing providers like First Student to deliver safer, more efficient and more responsive service. For example, AI-powered chatbots will manage routine inquiries during driver recruiting and training, re-
ducing wait times and freeing up staff to focus on more complex interactions. This improves response time and overall service experience for districts and families. Behind the scenes, AI analyzes data to optimize routes, stop placements and on-time performance, improving
reliability and resource use. Finally, AI accelerates software development and innovation. It allows us to rapidly build and deploy new fea-
tures, such as alternative transportation coordination tools or customized dashboards for individual districts. At First Student, we see AI as a force multiplier. It doesn’t replace the essential human element but enables it, improv- ing safety, performance and customer satisfaction across the board. • Number of students transported daily: 2.75 million • Number of vehicles operated (buses and vans): 46,000 buses • Number of states/provinces served: 44 states and 7 provinces
Krapf Bus
Michael Ahern, Chief Executive Officer AI is poised to revolutionize student transportation by enhancing how we manage
operations, allocate resources and communicate with stakeholders. While AI already contributes to safety through performance analytics, its most impactful future role lies in real-time routing and scheduling. By continuously analyzing data such as traffic conditions and road closures, AI can dynamically adjust routes to ensure on-time arrivals and efficient operations. This capability minimizes disruptions and helps maintain consistent, reliable service for students and families. Ultimately, these advancements align with our mission to deliver safe and efficient transportation—enhancing the student experience and strengthening our partnerships with
the districts and communities we serve. • Number of students transported daily: 180,000 • Number of vehicles operated (buses and vans): 1,203 • Number of states served: 3 (Delaware, New Jersey & Pennsylvania)
Suffolk Transportation Service Thomas W. Smith, Chief Operating Officer AI is revolutionizing the transportation industry, and Suffolk Transportation Service
is at the forefront of adopting these advancements. AI-driven solutions assist drivers in making informed decisions behind the wheel, offering proactive alerts before potential issues escalate into problems. AI enhances communication by providing early safety warnings, allowing districts to receive and respond to critical information faster. Additionally, predictive analytics support preventative vehicle maintenance, reducing the likelihood of unexpected me- chanical failures and ensuring buses remain in top condition.
At Suffolk Transportation Service, investing in new technologies has always been integral to
our mission. By testing and integrating cutting-edge innovations, our family-owned operation con- tinues to provide the safest possible ride for students, reinforcing our long-standing commitment to excellence. • Number of students transported daily: 62,000 • Number of vehicles operated (buses and vans): 1,800 • Number of states served: 1 (New York)
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