Beacon Mobility
Judith Crawford, Chief Executive Officer AI is reshaping transportation—boosting safety, efficiency and service quality. At
Beacon Mobility, we use AI for real-time route updates, predictive maintenance and traffic forecasting, all of which help reduce delays and fuel use while enhancing rider safety. One exciting example is Beacon Buddy, our internal AI assistant. Users can ask Beacon Buddy any question, ranging from creating a copy of a pay slip to helping fix a computer glitch. The program responds with a direct answer or will create a ticket and reroute the request to the best point person at the company. It’s a great example of how AI not
only enhances transportation systems but also improves employee experience and drives internal operational efficiency. As AI advances, we see it continuing to unlock smarter, faster and safer mobility solutions across the board. • Number of students transported: 300,000 • Number of vehicles operated (buses and vans): 12,000 • Number of states served: 22
DATTCO
Kyle DeVivo, Chief Operating Officer There is certainly a role that artificial intelligence can play to supplement the expertise that we have within our organization. AI allows a previously unfathomable amount of data points and information to be processed and turned into useful feedback that can be used to improve multiple areas of both operations and safety. As an example, video from on-board event recorders with AI applied to it can now provide us nearly instant feed- back and analysis so that instead of responding once a situation has already ended, there is now the opportunity to intervene and take corrective action almost immediately, which will ultimately lead to better outcomes in student management and overall safety. While it cannot replace most aspects of the services that we provide, it can allow us to make more
informed and prompt decisions to provide the highest levels of safety and customer service possible. • Number of students transported: 120,000+ • Number of vehicles operated (buses and vans): 971 • Number of states served: 2 (Connecticut & Rhode Island)
Dean
Transportation Patrick Dean, President We have used automated work-
flows and procedures for some time, and faster data processing now allows us to answer questions, identify trends and make more informed decisions. Student trans- portation is inherently personal, with many input variables. Automation sup-
ports key functions like route planning, vehicle maintenance and daily operations—giving our team more time to focus on customer service. With the growth of AI, we see even greater potential: Real-time route optimization, predictive maintenance and proactive driver safety monitoring. AI also improves demand forecasting, fleet utilization and communication with families and schools. As these technologies continue to evolve, they enable us to deliver smarter, safer and more personalized trans- portation solutions. • Number of students transported daily: 60,000 • Number of vehicles operated (buses and vans): 1,611 • Number of states served: 1 (Michigan)
46 School Transportation News • JULY 2025 Logan Bus
Corey J. Muirhead, Executive Vice President I think it will play
a pivotal role. We already use artificial intelligence for safety-
related matters with our AI dash cam cameras, and we are starting to
attempt to incorporate AI into
our dispatch/operations. • Number of students transported daily: 55,000 to 65,000
• Number of vehicles operated: 1100 buses, 1300 vans
• Number of states served: 1 (New York)
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