WHAT’S NEW?
We’ve worked to translate our teams- based training programmes, which traditionally took place at our training facility or head offices, into effective digital sessions that can be rolled out nationwide to remote teams.”
The programme for Howdens involved a series of sessions across LVT and water-resistant laminate floors, delivering a mix of product and technical knowledge. Taking place in group sessions over two days, it allowed depots to involve different employees in-line with availability, boosting the effectiveness of centralised training.
VIRTUAL TRAINING PROVES VITAL FOR KITCHEN SUPPLIER
With COVID-19 causing companies to rethink product training and professional development, the Academy for Excellence in Flooring has turned its classroom-based sessions into virtual events for one of the UK’s biggest kitchen suppliers.
Over 190 employees of Howdens Joinery from right across the UK joined in the Academy for Excellence in Flooring’s virtual product and technical training sessions, demonstrating the reach and worth of online training.
Through its Manchester-based facility as well as on-site programmes, the
THE FLOORING SHOW LAUNCHES ONLINE SHOWROOM
The Flooring Show has launched The Flooring Showroom- an exciting new online platform connecting buyers with the leading manufacturers and suppliers, all year round.
The digital directory is the first of its kind for the industry and the newest initiative from the team behind The Flooring Show. The Flooring Showroom showcases new products and collections from hundreds of brands, all in one place.
The Flooring Show’s Event Director, Alex Butler, commented: “We know that product launches are no longer limited to one specific time of year.
twitter.com/TRetailFloors
Academy for Excellence in Flooring has been providing highly successful training sessions that have helped service and sales teams to gain knowledge, build confidence and improve customer experience. With the business impacts of COVID-19, the Academy has moved its on-site learning activity to digital platforms, delivering the same high-level of content within the confines of current working practices and accelerating its digital innovation.
Lee Thompson, Technical and Procurement Manager at The Academy for Excellence in Flooring, explained: “The pandemic has forced everyone to adopt new working practices and discover ways of collaborating and it’s been no different here at the Academy.
“The Flooring Showroom is designed to allow buyers to expand their product ranges outside of traditional exhibition seasons.”
www.theflooringshow.com/the-showroom
The Flooring Showroom is an exclusive community for retailers, contractors, fitters, specifiers and buyers where they can source products throughout the year. Find all the latest products from Associated Weavers, Bostik Ltd, Condor Carpets, Cormar Carpet Co, Interfloor, Kellars, Victoria Carpets & Design Floors and many more.
Amy Major, of Howdens, commented: “We had nearly 200 people attend, which is amazing. I think the training is really going to help our teams at Howdens depots with their product knowledge and, in turn, increase sales. The confidence this extra product knowledge gives them really is valuable.”
Alongside its Foundation and Master Installer programmes for professional installers, the Academy for Excellence in Flooring develops flooring-related training for distributors, retailers and merchants. Courses are built around key objectives, providing an effective training solution that can be delivered nationwide, cost-effectively and within the constraints of business operations or restrictions.
www.quick-step-academy.co.uk
Flooring buyers can register for free now, by visiting
www.theflooringshow. com/the-showroom
Tomorrow’s Retail Floors | 05
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