PRODUCTS & SERVICES
BUSINESS BENEFITS WITH THE MASTER INSTALLER BADGE
Completing the Quick-Step Master Installer programme at the Academy for Excellence in Flooring helps installers to unlock a range of business benefits.
As the only Quick-Step-approved installers, professionals holding the prestigious Master Installer card are able to enjoy a range of exclusive business benefits, most notably a manufacturer-backed lifetime warranty on workmanship.
Additionally, all Master Installers feature on the Quick-Step website, which received more than 14,000 searches for installers alone. And as more and more consumers become accustomed to online shopping but want expert installation, this number is likely to increase.
Lee Thompson, Technical and Procurement Manager at Academy for
36 | Tomorrow’s Retail Floors
Excellence in Flooring, said: “Undoubtedly, the lifetime workmanship warranty is a big reason for consumers to select a Master Installer to fit their new Quick-Step wood, laminate or LVT floor. Being listed on the Quick-Step website, which received over 100,000 stockist enquiries in 2020 alone, is a big reason for professionals to become a Master Installer. It’s a valuable stream of enquiries from customers looking for quality.”
Alongside the website listing, Master Installers are also given access to the Quick-Step stockist database within their area, allowing them to build links with any of the brand’s outlets listed on the website and forming valuable relationships that can provide a regular flow of work.
Membership to the scheme also includes a free technical helpline, marketing packs, ID card, clothing, quotation guidance and warranty forms.
As Lee is keen to point out, it is a compelling package: “The professionalism
of installers is hugely important for consumers as they are often spending considerable amounts on a new floor, so having the right tools available to build confidence shouldn’t be underestimated. That’s not just in the knowledge and skills gained during the Master Installer scheme, but also in the way the business relationship is approached. That’s why we make sure every Master Installer is fully supported: a professional approach from start to finish.”
The Master Installer programme is available for wood and laminate and LVT floors. The three-day pass or fail course covers practical, technical and theoretical knowledge to ensure that the programme represents the industry’s most highly-skilled installers. All Master Installers are required to refresh their skills every three years to ensure that high standards of workmanship are upheld.
www.quick-step-academy.co.uk www.tomorrowsretailfloors.com
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42