CLEANING
the difference between simple cleaning, sanitising and disinfecting. Which regime is appropriate to which surfaces? When should they be implemented? What should happen if a building occupant tests positive?
It has also sparked considerable debate at the scientific end of the cleaning industry and many new products have been developed to address different challenges. Daily front line cleaning has been reorganised to focus on new duties such as touchpoint cleaning and regular cleaning of washrooms. Whilst an effective vaccine may well eliminate the fear factor of going about daily life, there is no doubt that the expectations of employees, students, care home residents and all other occupants of commercial buildings will drive a new requirement amongst building managers to protect their stakeholders.
This is good news for cleaning. In truth, cleaning had already evolved into a highly technical industry. A wealth of new equipment and innovative techniques has
emerged in the last ten years which, if applied correctly to individual locations, can improve both effectiveness and efficiency. The pandemic, however, has brought the value of cleaning into clearer focus, offering the potential to strengthen the relationships between clients and those contractors who offer genuine experience and expertise.
At the same time, of course, there will be inevitable pressure on FMs to tighten their belts as the economy only slowly recovers. Pushing in the opposite direction, Brexit and the government’s new immigration policy will soon be putting constraints on the industry’s traditional labour supply, leading to upward pressure on cleaning costs.
Now is the time for FMs and contractors to formulate a clear vision of the type of cleaning service needed to bring reassurance and confidence to the millions of people charged with getting UK back to work and back to normal day-to-day living.
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TOMORROW’S FM | 37
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