HOSPITALS & HEALTHCARE FACILITIES


clinical tasks, keeps everyone up to date and in sync, and helps accurately align your task demand profiles to optimise everyone’s time.


Ultimately, a hospital is there to care for patients. Whilst technology comes on leaps and bounds, the patient experience can also benefit from this revolution. One such area is catering. Staff spend unnecessary amounts of time taking and chasing up food orders, time that could be better spent elsewhere.


To mitigate this, electronic menu systems are an obvious answer. Patients can view and order food on a digital screen; this means that menu options can be filtered by dietary restrictions. Nutritional and allergen information can be viewed at the click of a button. In addition to this, patients can view the status of their food order, reducing the pressure on staff to keep track of multiple requests.


www.tomorrowsfm.com


A tailored catering experience delivers improvement all round; patients are in control of what they eat and when they eat it, leading to less dissatisfaction and consequently less complaints made to staff.


It is clear that a technologically enabled NHS is the way forward and key to meeting growing patient demands. As outsourcers, we need to challenge ourselves to think how can we do things better, alleviate problems, and drive positive change. The private sector is under a huge spotlight, and it is more important than ever that we prove our worth in public sector contracting. We have the expertise and the resources to innovate, and we need to showcase the benefits this brings to the much-revered institution that is our NHS.


www.mitie.com TOMORROW’S FM | 55


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