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BETFRED WINS BIG BETTING ON OPTIMAL


MONITORING’S EMMA AI Challenges


Betfred are one of the country’s largest and most successful betting shop groups, founded and led by the inimitable Fred Done – the Fred in Betfred. They maintain a large retail estate (1400+) of high street betting shops. Each with relatively low individual consumption, but collectively a large and increasing cost. The challenge was how to optimise consumption and at the same time empower and demonstrate how Betfred were active Fly pursuing their Net Zero carbon strategy, at a cost in money


ollowing the acquisition of


Facilicom UK by Kingdom Services and effort that provided a good return


Group in 2021, Peter will oversee on inv testment for the firm as well as


the environment. Solut ons


he cleaning division of the


company, with the goal of making its services more personalised and


Betfred used Optimal Monitoring’s EMMA AI platform to capture, curate and analyse its existing data to identify abnormal and anomalous use of energy. Using its AI knowledge base EMMA provided immediate and actionable advice, as work tickets on a day +1 basis, that were delivered directly to the individual shop teams creating an army of energy managers who were able to effect positive and immediate change at no incremental cost and with very low effort.


Len H todges, Estat s Manager at Betfred said: “We knew we had opportunities to reduce expense and show the world we were serious about our environmental responsibilities. EMMA gave us the tool and the knowledge to make best practise in one st re the new target for all stores without adding layers of people and cost to do so.”


he secrets behind its grease- busting regime at the Hotel,


THE WAR ON GREASE – RAWLINS SHARES ITS SECRETS AT AT UPCOMING


PETER BUFF PROMOTED TO MANAGING DIRECTOR AT KINGDOM CLEANING


Kingdom Cleaning, a cleaning and soft services provider, has a new Managing Director at the helm, following the recent promotion of Peter Buff.


Peter, who was formerly Op rations Director at Kingdom Cleaning, has been with the company for more than four years, and has 25 years’ experience in leadership. He has previously held senior roles, spanning operations, account development and sales, for firms including Johnson Controls GWS (now CBRE), ENGIE, and Mitie.


could be turned off overnight, or items operating in unused areas was critical as it has an immediate impact on operating results. EMMA AI was able to do this as its AI engine adopts a ‘no normal’ starting point and treats every site or estate as unique, important in Betfred’s case as they have few comparators in energy terms against which to benchmark.


efficient. His initial aim is to support clients as they ease back into the office environment, by ensuring his high-performing teams create safe and inspiring workspaces.


Peter’s position as Managing Director commenced on 1st February 2022, following the departure of Jan-Hein Hemke, who had led Kingdom Cleaning (and formerly Facilicom UK) for over 17-years.


Energy and Carbon Management became a board sponsored initiative, well-advertised throughout the retail estate.


Results


INDUSTRY EVENTS Denis Rawlins, expert cleaning consultants and equipment supplier, will be sharing its scientifically- backed cleaning strategies at a number of key industry events this spring.


Using EMMA’s AI knowledge base to create fact-based, exception reporting, in the form of simple recommendations sent daily and with a request for feedback; ‘Was my suggestion, right’? ‘What did you do’? ensured that action was taken, and shop teams felt engaged, and that the AI engine became ever more granular


how innovative cleaning machines, combined with its scientific cleaning method, can give you the upper hand on stubborn grease.


The Rawlins team will be revealing in its recommendations as feedback is how an AI platform learns. All


Restaurant and Catering Show (21st- 23rd March at ExCeL London), The Manchester Cleaning Show (6th-7th April at Manchester Central), and The Facilities Show (17th-19th May at ExCeL London).


Educating and informing end users was key as historically store managers didn’t really see energy management as part of their remit. Giving them relevant recommendations, based on yesterday’s data, that made sense to them, like identifying equipment which


24 | TOMORROW’S FM 06 | TOMORROW’S FM


From commercial kitchens and fast food restaurants, to washrooms and warehouses, greasy floors pose a real health hazard. Tackling this problem requires a specific cleaning response way above the capabilities of the mop and bucket.


However, winning the war on grease doesn’t have to be labour intensive. The Rawlins team will share


of which combined to deliver real, quantifiable savings.


Peter Buff said: “Following Jan- Hein’s inspirational leadership, I am delighted to be stepping into the role of Managing Director for Kingdom Cleaning. The business has been a key player in the cleaning and hygiene industry for decades, from our roots with the Facilicom Group, to being part of the Kingdom Group family today, and I am excited to take it to the next level in my new role.


News


“Building on the strength and potential of both Kingdom Cleaning and Kingdom Services Group, we have major plans to make the company an even higher performing business, delivering added value and high-quality services to our current and future clients. As we embark on this new chapter, I am very much looking forward to working with the team, and our customers, to bring our high-energy ideas to life.”


was provided instructions from EMMA AI allowing us to prove the additional impact of EMMA AI.


www.kingdom.co.uk/cleaning


Unsurprisingly it was found that store management reacted positively to the instructions from EMMA and took swift action to improve their shops consumption.


Rawlins will showcase its range of high-flow fluid extraction machines, including the Kaivac UniVac and AutoVac Stretch, which both make light work of removing greasy substances, leaving a clean and dry surface.


Len Hodges, Estates Manager commented: “We’re a gambling business, our people are competitive by nature. EMMA gave us the means to be able to harness and exploit this. We knew we had opportunities due to the variances in consumption we saw across the estate, so using data and instructions that everyone quickly accepted as gospel we created a bit of competition”


staff and visitors, if not cleaned


their ‘Remove, Improve & Protect’ cleaning method, which not only delivers consistent, measurable results, but also leaves surfaces protected against future infection.


The continuous and quantifiable nature of EMMA AI’s instructions was able to maintain the savings and improvements made, even as staff and roles changed, an issue that has plagued energy management over a long period.


Duncan Everett, Managing Director


The cl aning experts will also share at Optimal Monitoring, said: “Betfred know their business inside out, they are instinctively good with numbers given what they do, and they were sceptical, in an OK way, that EMMA


Join us at the following events: could deliver, given their previous


Werner du Plessis, Sales Director at Denis Rawlins Ltd, said: “Greasy


floors are a real problem and pose with HQ, regional and store teams serious health and safety risks to


to ensur (e that EMMA’s cutting edge technology was delivered in a simple


Manchester Cleaning Show Stand B5) – 6th-7 h April at Manchest r Central


properly. Over the years I have met English, easy to action way and we Initia slo mly all regions were info med of the need to better manage utility cons tumption but only the East region


any business owners who have did it without any need for additional struggled to win the war on grease, headcount or negative impact on the hat is, until they adopted our cleaning regimes.


store teams already full workload.” www.rawlins.co.uk


• The Facilities Show – (Stand FM1475) - 17th-19th May at ExCeL London


twitter.com/TomorrowsFM twitter.com/TomorrowsFM


“We will be sharing our revolutionary approach to floorcare at some of the most respected events this spring. We look forward to welcoming people to our stand and sharing the innovations behind our leading cleaning strategies.”


experiences. We turned the huge pile of data they had into valuable, wealth creating information, we worked •


• Hotel, Restaurant and Catering Show (Stand P274) – 21st-23rd March at ExCeL London


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