TRAINING & CPD
LEARNING TO RAISE STANDARDS
It is imperative that every business knows about the importance of elevating cleaning standards, which can be achieved with expert-led training, explains BICSc.
To ensure every workplace and public space is safe, it is important that cleaning and hygiene standards are achieved and maintained.
Every cleaning operative plays a key role in keeping places and spaces clean, and to ensure cleaning is consistently carried out correctly, effectively and efficiently, expert-led training is vital.
Training requires investment and empowers cleaning operatives to enable them to do their daily duties and tasks to the exacting standards required to meet expectations and ensure they stay safe and are protected. Across all industries, it is integral training is regarded as a key component to achieve and maintain appropriate cleaning and hygiene levels.
It is also widely recognised that more needs to be done to encourage people to train and achieve cleaning capabilities to demonstrate that the cleaning industry is a diverse one, which also offers multiple career opportunities at all levels.
All training needs to work for a business and that includes how it is delivered, whether that’s in person, on site, or online. It must supply proven results, either through increased productivity, improved employee engagement or increased employee retention. There needs to be a genuine business case. And when businesses in the cleaning industry are having their budget squeezed even more, training becomes a struggle to maintain and deliver.
Putting aside initially the focus on the financial implication of training costs, it is important to focus on the
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multiple benefits of training and why it should be a key consideration by all companies.
It is important therefore to understand that training should be useful to the employee and not just the company. Offering training to an employee to enable them to work more effectively is of course a main priority, however it is also important to understand what the employee would find useful to learn more about. Does that employee wish to progress within their company? Do they wish to undertake some training which will help to develop them, their skill set and ultimately their career choices?
Consider the fact that training is important to all staff. It pushes them to be better, it empowers them with further skill, and it provides confidence in their ability. It also really makes people feel seen, something of huge importance, which can often be forgotten.
Companies can demonstrate how they value every employee within their organisation and presenting team members with opportunities to train and to progress will help achieve that objective.
With limited job growth and development being one of the top reasons people leave jobs; it’s too risky to leave staff out in the cold. So, it helps to push and motivate them to unlock their talents, which will help to keep them onboard. Training will help boost staff retention and negate additional future recruitment costs. Investing in people, through expert led training, will make them feel valued in the workplace and boost morale plus performance levels, as they take pride in delivering a service and demonstrating their capabilities.
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