FEATURE
REIMAGINING FM OPERATIONS FOR 2021
The lessons we learn from the global pandemic will shape the way that future buildings are designed, maintained, and operated, says Prabhu Ramachandran, Founder and CEO of Facilio Inc.
A growth in telecommuting has been one of the most noticeable outcomes of the COVID-19 pandemic. While only 3.6% of the US population worked from their homes, prior to the crisis, by the first week of April 2020, over 30% of those employed had switched to working remotely.
In fact, the general consensus is that this trend is here to stay for the long term, as workers and businesses adopt new technologies and processes in response to the contagion.
What then, does the future hold for office buildings? They won’t go away, but they’ll surely need to be reimagined, and here’s why.
Remote work is not for all The technology industry - and startups in particular - were quick to adapt the idea of working remotely. With effective structures and systems in place, they have shown better signs of resilience and recovery. They were able to overcome the initial obstacles and quickly upskill employees across new functional models, facilitating workforces to adjust comfortably.
Leading tech giants, such as Microsoft, Google and Twitter, have supervised an unparalleled migration of quite a
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substantial part of their workforces, to working from home today. Facebook was among first companies to allow employees to work remotely, and are likely to continue to do so at least through all of 2020. But making such a drastic transition is not as easy for many other industries.
On the contrary, sectors such as manufacturing, retail, hospitality, and government organisations are inherently limited in their ability to absorb remote working. Amidst the growing work from home shift in the tech and higher education industry, there are still many who simply cannot follow the trend.
The curious case of productivity According to a survey conducted by
Monster.com, more than 69% of US employees, who had adopted a work-from- home approach during the pandemic, are experiencing burnout symptoms. Without the regimentation of ‘office hours’, many are unable to switch off from their workday. The extra hours might seem to suggest that more work gets done, but only at the cost of a more burned-out workforce. 73% of working professionals express feeling more fatigued in April, compared to 61% in mid-February.
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