CLEANING
restrictions are eventually eased, allowing more people to return to workplaces.
Sustainability in cleaning Unfortunately, the pandemic has had a negative impact on efforts to increase sustainability in cleaning. More than two thirds (68%) of our surveyed clients told us that they or their own customers had increased orders of disposable cleaning products in 2020, and 66% had noticed an increase in the volume of chemical-based products purchased.
But sustainability is still pertinent, with a third (31%) of our customers reporting that sustainability was ‘quite’ or the ‘most’ important consideration for their customers.
“More than two thirds (68%) of our surveyed clients told us that they or their own customers had increased orders of disposable cleaning products in 2020.”
High frequency cleaning Consumers are demanding higher frequency of cleans and highly visible schedules, as general public awareness of cleaning protocols has heightened. In our recent customer survey, 46% of respondents told us that the pandemic has made it more important to have greater visibility of cleaning staff, while 58% said there was a demand for more people to be cleaning every day.
Government guidelines also have a part to play, with 34% of respondents reporting that these had changed perceptions on the importance of cleaning. Higher frequency cleaning serves two purposes. Firstly, it is vitally important in the fight against the spread of COVID-19, particularly in areas with high footfall. But it also plays a reassurance role. The general public wants to see cleaning take place to put their own minds at ease and it encourages them to feel safe in that environment.
High frequency cleaning brings its own challenges, however. FM managers will need to consider how they clean businesses and buildings during working hours, with as little disruption as possible. It will be important to find the right balance between maintaining a safe and clean environment while not impacting their workforce. This will become crucial as vaccines are rolled out and
www.tomorrowsfm.com
Balancing sustainability with increased frequency demands clever cleaning solutions. The need for unobtrusive cleaning will remain important this year, as visible cleaning practices continue to be significant. That means that traditional out-of-hours cleaning practices — such as bulky cleaning trolleys, buckets of chemicals and water and multiple mops and tools — are less desirable. Less harmful cleaning solutions with less associated hardware are preferred, such as microfibre, which was first sold by Robert Scott over 20 years ago.
Microfibre is a long-standing technology which is ideal for meeting all three of these cleaning objectives; it’s highly effective against dirt and bacteria, unobtrusive as it doesn’t require powerful chemicals and cloths can be washed at 60 degrees for re-use. A single microfibre cloth can be folded to create multiple separate surfaces, allowing the user to clean numerous locations without fear of carrying bacteria from one surface to another, and without excess product wastage.
Another effective solution is Toucan Eco. Distributed by Robert Scott, this innovative solution uses nothing more than salt, tap water and electricity — but delivers exceptional results. Passing an electrical current through salt water creates hypochlorous acid, a highly effective disinfectant and sanitiser which is proven to work against coronaviruses. This dynamic cleaning system is widely used around the world and we predict that it will become incredibly popular in the UK this year thanks to its ease of use, cost-effective ingredients, sustainability, safety and efficacy.
www.robert-scott.co.uk TOMORROW’S FM | 47
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