SmartTask for Mobile Operations
SmartTask’s new Mobile Operations module was designed and built in collaboration with the UK security sector. Mobile Operations provides all the tools necessary for both the control room and officers for mobile patrols, alarm response and Keyholding services as part of our flexible workforce management system.
Be more efficient, provide better customer service and demonstrate BS7984 compliance • Easy to use so quick to roll out.
• See if officers are falling behind or need help through Real Time Reporting.
• Instantly flex Runsheets and delegate alarm responses.
• Remove admin tasks with Reports automatically sent straight to your customers.
• No more paper so no more missing reports.
• Auto-invoicing integration ensures you’re paid for the services you deliver.
• Improved data protection with secure mobile access to Assignment Instructions.
• Simple to deploy, works on Apple or Android Smartphones.
• Key register shows current location of keys. • Provides keys audit and late key return alerts.
Mobile patrols Quickly schedule and plan client commitments with Runsheets detailing locks/unlocks, void property inspections and check-point patrols before sending them to an app on your officers’ phones. Your control room is automatically updated in real-time with progress and notified of check call status. Easily reassign jobs/activities, add site notes as well as assignment instructions. Efficiently process jobs with invoicing and payroll integration.
Alarm Response Easily find the location, create the call-out and dispatch it to the right officer. Officers get the job details, navigation instructions and access to the site’s assignment instructions & notes in the app on their phone. Once onsite they use electronic forms to take photographs, capture any information needed and submit it all in real-time. Effortlessly record and report on SLAs with the automatic dispatch timer on alarm responses.
Keyholding SmartTask helps manage Keyholding services in line with BS7984-3 2020. Covering the full lifecycle of key management from initial receipt to disposal. Book keys onto the system, track their seal numbers, location and sign keys in and out to create an audit trail.
• Stores audit trail of all key movements • Report on current location for keys • Late key return alerts • Integrated with Alarm Response dispatch
For further information please visit
www.smarttask.co.uk, call 01494 444044 or email us at:
tellmemore@smarttask.co.uk
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