WHAT’S NEW?
OPTIMA ENERGY SYSTEMS POWERS UP ITS ANALYTICS
WITH INFOR BIRST Established in 1988, Optima Energy Systems develops and supports advanced software for managing and analysing energy data for some of the most significant energy users and consultants in the UK. Optima software is used to manage energy data for over 22,000 organisations and 250,000 sites—more than any other energy management software provider.
Optima Visualizer, developed using Infor Birst, delivers a unique set of capabilities unmatched in the Energy Management Software marketplace. Visualizer allows Optima’s customers to build their own stunning dashboards and reports while also supporting fast data discovery.
Data is quickly becoming the standard tool for informing all types of energy management decisions. As the energy landscape becomes more complex, yielding more and more data for users to parse, it’s not surprising that the needs of energy managers and consultants are growing alongside them.
Optima Energy Systems’ core product is an energy management
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solution that validates bills sent from suppliers to customers. Many of its customers are large, multi-site organisations like supermarkets, water companies, telecom companies, and universities. Optima Energy Systems helps them to manage their energy portfolios and control costs.
The key reason why Optima Energy Systems sought to replace its existing reporting capability was to improve development efficiency. The old system has been in existence for some time, during which the company had built up an extensive collection of bespoke reports for customers. Every new customer that came on board required a different report, which meant either Optima Energy Systems had to build new reports from scratch or work from existing reports, which created a messy pile-up of options and settings. These, in turn, grew increasingly cumbersome and difficult to support.
To make matters worse, very few people were familiar with the original reporting technology, which meant Optima Energy Systems spent a disproportionate amount of time manually building reports rather than focusing on future product enhancements.
A vision for modern self-service analytics
Faced with an inefficient and highly manual reporting situation, Optima Energy Systems decided to replace its existing reporting capability with a modern self-service reporting and dashboard platform. The aim was to allow customers to report on data themselves in a true self- service manner.
“Large multi-site organisations such as supermarkets, universities, and more, get tremendous value in seeing accurate, real-time insights into how energy is being consumed. It enables our customers to take the actions needed to prevent overcharges and reduce usage,” said Neil Turton, Product and Development Director at Optima Energy Systems.
Business challenges
● Transforming a manual and resource-intensive reporting environment.
● Building an infrastructure for customer self-service reporting.
● Migrating from a desktop product to a modern web-based user interface.
● Driving customer growth and adoption.
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