WHAT’S NEW? First Response Group
Appoint New CEO First Response Group, a UK-based multi-service and security provider, has announced the appointment of a new CEO, Simon Alderson, to implement its partnership business plan and rebrand to FRG.
Simon has nearly 20 years experience in the sector, gaining several directorships, including running the Netherlands division for VPS Ltd and as their UK Commercial Director. In 2013, he became the first elected chairman of the British Security Industry Association (BSIA), Vacant Property Protection Group.
CHSA Accreditation Schemes
Guaranteeing Standards Following the introduction in January 2017 of the Cleaning & Hygiene Suppliers Association’s (CHSA) Accreditation Scheme for Distributors, the CHSA audited more products than ever in 2017. The results were exceptional, the Scheme members sustaining very high levels of conformance.
Commenting on the appointment, FRG’s Board of Directors said: “He is exactly the right fit for our business in view of the next 10 years of strategic business planning, which seeks growth organically and via acquisitions. Simon has the experience, knowledge and ability to implement our new mission, which is to provide our customers with the best service and innovation, through supporting our employees, and creating a culture of inclusion and happiness.”
FRG aim to strike up ‘great customer partnerships’ in 2018. In a UK sector comprising over 10,000 firms, FRG was listed last year as one of the top 100 Security Services companies by the industry analysts, Plimsoll.
Simon said: “The two owners of FRG, Jamal Tahlil and Edgar Chibaka, have spent over 10 years building a superb foundation with a highly credible customer base. Their enthusiasm, commitment and integrity are why FRG is already known as a multi-
www.tomorrowsfm.com
The results are more evidence that the only way buyers of cleaning and hygiene products can be certain ‘what’s on the box is what’s in the box’ is to look for the CHSA Accreditation Scheme marque.
Mike Stubbs, Chairman of the Accreditation Schemes, said: “The introduction of the Accreditation Scheme for Distributors has had a very positive impact, all the main distributors in the sector applying and then passing the auditing process. It has also driven up membership of our Manufacturing
services company to trust and rely on. Its key ethos is to treat customers as clients not as some commoditised account number, where only the bottom line counts. As such, this year we want to develop more great customer partners where we can deliver tailor made services that both meets their requirements precisely and adds value to their company.”
Jamal first developed the business in his twenties and together with Edgar,
Standards Accreditation Schemes. Distributors joining the Scheme are demanding their suppliers adhere to the same high standards to which they ascribe, who in turn are applying for membership.”
Every Scheme Member was inspected by the CHSA’s Independent Inspector. He audited 50 distributors during 2017, Accredited members now accounting for the majority of the market. Exactly 97% of all relevant soft tissue, plastic refuse sacks or industrial cotton mops were from members of one of the CHSA Manufacturing Standards Accreditation Scheme or found to comply fully with Scheme requirements.
Every member of the Manufacturing Standards Accreditation Scheme for Industrial Cotton Mops was audited twice during 2017, with 1,000 individual mops being audited for compliance.
Membership of the Manufacturing Standards Accreditation Scheme for Plastic Refuse Sacks increased significantly in 2017. During the year over 450 products were audited for label compliance, conformance being over 98%. Over 1,000 sacks were tested using the British Standards Institute’s Drop Test to establish if they are fit-for-purpose.
Members of the Manufacturing Standards Accreditation Scheme for Soft Tissue products also grew during 2017. By the end of the year, the independent inspector audited more than 990 products for label compliance and over 1,300 individual items were tested for dimensional compliance.
www.chsa.co.uk
the two Leeds-based businessmen have built FRG into one of the ACS Pacesetters, placing the company in the top 15% of firms accredited by the Security Industry Association’s ‘Approved Contractor Scheme’. They have both instilled a company ethos that supports community initiatives, with FRG raising tens of thousands of pounds for local charities such as Leeds Mencap.
www.firstresponsegroup.com TOMORROW’S FM | 13
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62
